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May 2024 by Anna T
If I were able to assign zero stars to this establishment, I would undoubtedly exercise that option. It is imperative that you conduct thorough research prior to enrolling your children here. Despite our initial willingness to give this place a chance, considering the mixed reviews, it became apparent that those who had negative experiences were indeed accurate, whereas those who had positive experiences were simply fortunate. The management is in a constant state of flux, struggling to retain staff members. Regrettably, when it comes to addressing complaints or inquiries, there is a notable lack of transparency and responsiveness. One must persistently send messages or make phone calls, repeatedly asking for resolution, yet to no avail. Even if a resolution is eventually reached, it invariably takes a substantial amount of time. While some members of the staff demonstrate exceptional competence, others do not meet the same standard. It is therefore imperative that you conduct thorough research. As someone who maintains a highly positive outlook on life, it was disheartening to be advised to attend classes aimed at cultivating a more positive mindset – an experience that truly felt like a personal blow.
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April 2024 by Adegbemisola Ajayi
It’s almost a year my daughter has been attending this lovely daycare, I can say it with all sincerity that I have not for a day regretted choosing this place for my child.
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August 2023 by Ciarra F.
Love precious time my daughter has been going here for two years and she loves it and the teachers are nice
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July 2023 by Griffin Mooney
We’ve had our oldest at Precious times for almost 5 years and now have our youngest there as well now. They are very communicative and so nice. The kids love it which makes it so easy!
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July 2023 by Kelly L.
We have been going to Precious time for 4 years now. We have been very happy here, any concerns we have had have been handled immediately by management. They are always evolving and changing in order to give the best education and experience for the kids. Highly recommended
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July 2023 by James W.
We transitioned my son from an in home daycare to precious time. It has been a seemless process, My little buddy has made so many friends there and the enviroment is great for learning. Everyone who works there is super nice and supportive of all the kids.
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May 2023 by Rob
Thanks for taking my call and then basically hanging up on me afterwards. Message received: “You’re too busy” not the message I want my child to receive from a caregiver.
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May 2023 by April R.
Communication with management is terrible. No updates on my children’s first week because of the app parents can download was “down”. Double charged me for registration fees and still a week later, no one will email me back about it. My daughters teachers were great from my impression the 3 days she went there before I took her out. Just be aware, the teachers you drop them off with probably won’t be the teachers you pick them up from later on. Caregiver in infant room did not have the patience to deal with a crying baby. Some employees had obvious attitudes. Definitely unorganized. First time sending my kids to a daycare and it was a bad experience. It shouldn’t be that way when we are trusting others to care for our children while we work to provide for them.
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May 2023 by April R.
First off, I have been a mother for almost 8 years. I have never put my children in daycare because their grandparents have always watched them so of course, I was a wreck. With my dad getting sick and being unstable some days, I had to find a solution to missing so much work and that was putting my two youngest kids in daycare. I reached out to so many facilities and no one had openings. I was put on over 10 wait lists so when I came across Precious Time I was so excited. Right from the start, communication was a joke. I had to request a tour multiple times after they sent me the paperwork. I always had to reach out to them first but everything. Finally after many cancellations, someone was available to give me a tour. I went after work one Friday after having turned in my paperwork two weeks prior. I notified them my children would start that following Monday and they told me I needed to pay the registration fees. No big deal. They seemed a little more expensive than other places but I needed care asap. I brought my kids that Monday and realized that I didn't have the pin to get into the main door. No big deal, it's their first day. The lunch lady had an attitude because she saw that new kids were starting that morning and she wasn't told how many more kids to cook for and then while dropping my 16 month old off at his class, there was a baby (most likely around 3 months old) that was just dropped off for their first day crying uncontrollably. Her caregiver was obviously annoyed because of the crying and was swinging the baby in the swing very forcefully to try and calm them while rolling her eyes and muttering things under her breath. I was thankful that she wasn't my sons teacher but it definitely didn't put my at ease. I came to get them later and still no pin to the door. I also found out from my toddlers teacher that there was an app to see my kids care for the day like food intake, diapers changed, mood, etc. Management didn't tell me that. I didn't even have the login info and the teachers didn't tell me anything about how my kids did, just gave me their stuff and rushed me out the door. Second day, I drop them off with still no pin for the door & no login information for the online app. A few hours later while at work, I get a call from the director stating if I didn't turn my kid's registration forms in by the end of the day, they couldn't return. I emailed them TWO WEEKS before their start date. These forms included their allergies, their names, their information, consent forms, contact, etc. Why were these not reviewed before taking my kids into their care? What if they had allergies they weren't aware of & something bad happened? I let her know they were sent a few weeks prior but that I would send them again. When I picked the kids up later on, she said that their forms had went into her spam folder so she couldn't find them. I was reviewing the paperwork later on and noticed that the registration fees/additional fees were a lot less than what I was quoted and paid. It seems that I was charged over double the price for the fees. I reached out to the director through email about this and no response. Shocking. I finally got a pin for the door though on the 3rd day but it didn't work. Shocking. I reached out again about the online app but apparently it was "down". Shocking. I was finally fed up and took my kids out of the facility. After only 3 days, I was done with this place. My 3 years olds teachers were amazing from what I saw and she told me but with the unprofessional management, not knowing the care my kids were receiving due to no updates & no app login info, the double charging of the fees, etc. my mama heart couldn't drop my kids off there anymore. I reached out THREE more times about the fees I paid and a week later, I still have no response from anyone. I went to get my children's things and the director met me at the door, pretty much shoved them into my hands, and didn't have anything else
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December 2020 by Tracy Lightsey
Professional, friendly, and very educated staff!
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December 2020 by Priscilla Moore
Everyone says hello, from the kitchen manager to the other parents- everyone is happy and says hello, these staff seem to love their jobs; and the children are all happy, focused and positive. This organization is so far accommodating to our families individualized needs and their positive and prompt communication is appreciated and helpful.
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December 2019 by Latasha Becker
I just called to ask about availability for my 9 month old, before I could finish my question the woman said a long "noooo.... no ma'am....", then put me on hold, for someone else to tell me there was a year long waiting list. I understand there is no availability but really.... that conversation could have been handled a lot better.
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December 2018 by Renee Wical
We have been using Precious Time for over 5 years and have been absolutely thrilled with our children's development during this time. We have had some concerns with the amount of staff turnover recently, but it hasn't seemed to bother our kiddos.
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December 2018 by Donald Martinez
Very proactive child care establishment! Love the day to day emails with photos of son!
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December 2018 by Shelton Barker
Excellent place for anyone's kids. I love the staff my kids enjoy and learn something new everyday.....5 star 100%
