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January 2024 by Adam Howell
Been coming here since I've had my car and they never fail to amaze me. Quick and efficient and very knowledgeable and friendly.
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January 2024 by Peter Fisher-Duke (zepter)
Super friendly staff, professional, and were able to schedule me at the end of the day and complete everything by 6:00 p.m.
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January 2024 by Bryan Sholl
When I needed new tires for my vehicle I thought they didn't matter that much. But to these guys, they matter, A LOT! I've never been to a business that was so excited about something as boring as tires (no offense). Point is, don't shop anywhere else because I can't imagine any place caring as much about your tires as these guys.Karl was the manager/owner when I went there. He walked me through all my questions even though he was clearly very busy. The customer service reps offered me tires at different price ranges and didn't pressure me into any I wasn't comfortable with.I brought two of my vehicles there in the last year and I will be back any time I need tires. The wait times were very reasonable both times I went. If I could give more than 5 stars, I would.
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December 2023 by Bailey Koger
Always love discount everywhere I go. The biggest complaint I have when I do go into a discount tire is that there is not a lot to communicate to the customer how to get help. When they are not busy usually someone will help you immediately but when the line gets long a ticket system would help customers feel like they are being recognized and employees from having to hold back the onslaught of customers. Just a suggestion.
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November 2023 by Dave Przybylo
I've used this location a few times for flat checks and new tire installations. They have been awesome each time and I'll continue to go back!
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November 2023 by Craig Hammitt
Friendly, great service. Good selection and a price match (including across the parking lot) why wait for shipping when you can get the tires you need quicker and for the same price?
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November 2023 by Don S.
In over 50 years of driving cars and doing maintenance on them, it is so refreshing to find a great tire place! I love the business model at Discount Tire at this new location off Mall Drive near Costco. No pressure to buy tires or get other tire-related packages. These techs measure your tire tread, get your car into the shop, and do their magic super quick. I drive a Tesla, and these cars are heavy and require tire rotations every 6250 miles. I love the communication via email and text through the entire process from appointment scheduling to car pickup and electronic invoice. The shop is super clean, and techs are very knowledgeable and professional. I enjoyed the customer-oriented approach! My tire rotation was free (great value) and fast (and done right!) ...I know I'll be back when it comes time to buy tires.
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November 2023 by Nate
Stopped by to get my tires filled with air and as usual discount tires team didn’t disappoint. Fast, courteous and friendly. I worked with Ryan and he was awesome! I will always bring my vehicles to discount tire and that’s from someone who works at a car dealership.10/25/23 update:Another completely satisfied customer. Got 4 new tires on my Mercedes and I gotta give a shoutout to Karl Rhein for being top notch on customer service. HIGHLY recommend.
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September 2023 by K Solzbach
Eric was very helpful on a busy Monday morning. I did not have to wait. Always professional service from the employees here.
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September 2023 by Miles Turner
I must admit I drove right past this place many times. One day I finally stopped in and I've never looked back. Friendly, knowledgeable staff who don't try to upsell you like many other places. On top of that I cannot begin to find a vendor that beats their tire prices. And I'm not talking junk. Name brands. Don't make the mistake I did. Don't drive by. Stop in.
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September 2023 by Phil Jones
I used Discount Tire near Costco on Mall dr. for the first time this week and the experience was excellent. They have a great website where you can select the tires you want and set an appt. I showed up, the service tech was very professional and I was out the door in only 30 mins. with my new tires. I will be back!!
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September 2023 by Yve
Ryan and Karl provided exceptional service! Despite a busy day with a line of customers, they demonstrated outstanding professionalism, knowledge, and kindness, making me feel like I was their top priority. They approached my situation with expertise and a respectful attitude, making sure that I fully understood the necessary repairs and maintenance. Their friendliness and kindness were refreshing, especially in an industry that can sometimes feel impersonal. I appreciate them treating me like family.Discount Tire is a standout with its premier customer service. Ryan and Karl are prime examples of this. They deserve recognition, pay raises, promotions, support in career growth and advancement for their extraordinary efforts!I cannot thank Ryan and Karl enough for their outstanding work. Their commitment to DT’s founder Bruce Halle’s principle of "treat others how you want to be treated" is evident in every aspect of their service. They have earned my trust and loyalty. We have brought our Tesla, S2000 and Accord and will undoubtedly return to Discount Tire in the future. We recommend DT to our family members and everyone we meet!
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September 2023 by Lisa Gegner
Ethan, Jaffari, and Jaden were are exceptionally kind, polite and attentive. I had to buy a new tire because the tire (purchased at discount tire) couldn't be repaired. The tire was ordered and received the same day at a discounted price. Communication was top notch!
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July 2023 by Ben Janousek
The guys here did a great job installing a set of fresh Continental tires on my lowered Mazdaspeed3. Efficient and great service. Shoutout Anthony and Lui.
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July 2023 by Kate Bosch
I can't sing Discount Tires' praises enough. I have used DT for years and have yet to find a location that stinks. The gentlemen working there are kind, respectful, quick, and reliable. I needed four new tires and an alignment done asap. Not only did one location call ahead for me to another location when they didn't have my tires, but they got me in last minute, no questions asked. They were also done in a little over an hour, which was amazing. The price was right and the cheapest in town. I will never choose another tire place. Ever.