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February 2024 by Blair MW
This Wawa is the lowest on the totem pole compared to other locations, even outside of VA. I frequent this one because I live in the area and really love Wawa as a franchise, however, the customer service here is near non existent. I’ve ordered curbside several times and ended up just walking in to get my order after waiting for 10-15 min after putting in the parking spot number on the app. My recent (curbside) order was pizza. When I went in to get it after about 15 min of waiting in my car the staff member behind the counter where my order was sitting confirmed it was a curbside order and that it was mine. If curbside isn’t available or hard to manage during a rush or because of low staff then it shouldn’t be made available in the app. No apology was made for not bringing it out or anything. Not only that but my order was incorrect. It was supposed to be half and half but they just put all the ingredients on the whole pizza. The lack of quality service has been too consistent compared to the consistent good quality service I’m used to from WaWa.
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February 2024 by ZPA Stock
Salt and pepper or any other spice should be on the omelette or scrambled eggs and should be spread equally so you don’t get burned by it. Throwing it like that on top of the veggies is very unhealthy and unprofessional.. I had the same problem in Wawa all over Virginia not only this store.P.s. The picture was taken after having some of the food, it was much worse than the picture.
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December 2023 by Phone Phone
I like coming to Wawa so does everyone
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December 2023 by Talvin Allen
Great store
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November 2023 by Conrad Maloney
LOVE. THIS. WAWA. i come here at night and i feel like a child filled with the long lost joy of imagination. the other day i had a peppermint shake that this amazing stellar beautiful woman made, and I fell to my knees when I tasted it and it brought tears to my eyes. I want that woman to CEO this company, every day this wawa puts a smile on my face, everyone is so nice.
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July 2023 by Brandon M
This Wawa has been failing for a solid year.I've lost all trust in this locations ability to send out quality food.This location has steadily declined in it's ability to properly prepare food. From not even cooking sandwiches and sending them out with still frozen ingredients to obviously burning food and still sending it out.Unfortunately, being hurried in the mornings you don't always think to check and don't realize until you're miles away, or already through the base ECP, that your order is inedible.I almost stopped going to Wawa all together when they discontinued the 'Discipline Go Energy Drinks'. I figured I'd chance it again with ordering food... The associate had to handle my order prior to giving it to me. They couldn't have not noticed that it was very over cooked... Well, burnt... Yet, they chose to give me a substandard product anyway. This proves that they really don't care about their customers.Fail. Again. Failing for a year..
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June 2023 by Pup Axel
Really like this place has good food for a quick meals and is usually clean and the staff is courteous and kind
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March 2023 by Anthony
Ashley, is very rude with fake customer service skills. nasty personality. Nose ring hanging out her nose so unprofessional.
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February 2023 by Kitics Fox
Got a burger and fries. Burger was okay. The fries had the texture of cardboard. They were so stale I couldn't eat them at all. Waste of money.
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February 2023 by Leonard Wallace
Christy,management and team is always friendly and attentive to all customer needs thank you guys.
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January 2023 by chris spivey
Normally a pretty good experience from them but this morning was horrible ordered a small oatmeal and a scrambled egg bowl I waited for 30 minutes I asked about it still just sitting there waiting I had to just leave so I wasn't late for work I get they had a big order to deal with but come on
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November 2022 by Allen King
Food doesn’t take too long to come out. I usually go in the morning before work. Good coffee and breakfast. Can get pretty busy between 6-8 am of course.
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November 2022 by Heather FoFeather
I ordered a hot gobbler online. Go to pick up the order and they tell me there’s no hot turkey, only cold. There’s ways to make cold turkey hot, right? Or am I just mentally challenged and seeing things in a too logical for navy standards way?! Or it’s just pure lazy. Definitely won’t be ordering online again if this retarded fashion is what I’ll be served every time…
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November 2022 by Joe Smoe
I ordered a hot gobbler online. Go to pick up the order and they tell me there’s no hot turkey, only cold. There’s ways to make cold turkey hot, right? Or am I just mentally challenged and seeing things in a too logical for navy standards way?! Or it’s just pure lazy. Definitely won’t be ordering online again if this retarded fashion is what I’ll be served every time…
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November 2022 by Matthew Whitney
Customer service at the food counter COULD be better but I've never had any MAJOR issues.
