-
February 2024 by Ms. K John
I have washed at this laundromat for years and never have an issue until now. I recently washed my clothes one evening and I was waiting for my clothes to finish in the dryer because I knew it was close to closing time. After my clothes were finished drying, I rushed back in to get them. I immediately noticed that my clothes were stained with some black residue. I know for a fact that nothing was left in my pockets that could have caused this problem so I knew it came from the washer or the dryer. I was so distracted and upset by this that I forgot to get my clothes out of the second dryer. By the time I realized that I had left my other clothes in the dryer, it was too late because the laundromat had already closed. I waited until the next morning to go back up to the laundromat to retrieve the clothes that I had left in the dryer. Unfortunately, I was told that they didn't have my items that I left. The male worker told me that when personals are left, they are supposed to bag the items, tag it and put it in the back. Here is my problem. The black lady with the dreads was working that night and I was the last customer to leave so she had to have thrown my clothes out that night, instead of doing her job and following protocol. This was costly to me and a huge inconvenience. Highly disappointed and disgusted at her level of customer service and professionalism!!!
-
January 2024 by Sean Miller
Helpful staff!
-
January 2024 by Jonell Pearson
Clean and the staff is respectful and nice. Machine is always working
-
November 2023 by Deborah Burnette
I've tried and visited other laundromats, but this one has been the cleanest with the least "out of order" signs on the machines.
-
November 2023 by Virginia Sigler
The attendant was great . Very clean and efficient laundry.
-
November 2023 by Michele Gordon
Always Clean! Staff always willing to assist.
-
August 2023 by Jason Eason
I have been coming to this wash land now for about 6 to 8 months. Dropping my clothes off to get washed never complained about the price being a little high per pound and I always tip between 35 to 50$ every time I get my clothes washed. So I pull up to drop my clothes off per usual and there’s a new girl that see me and is visibly upset that I’m dropping my clothes off. So I say “ what’s wrong you don’t want to work today” she rolls her eyes at me. Now I now I did skip a week so it might be a decent amount but I’m the one spending 130$ to get my clothes washed and leave a tip. So even though I’m disappointed at the customer service I continue to proceed with dropping my clothes off. When I tell you this new wash land worker had no clue what she doing it was actually amazing that she was working alone. It was so bad she had to call Amy (the manager) to walk her through every process. I mean every process from weighing to adding comforters to paying. It was really bad. I would love to talk to the franchise owner of this wash land to let them know they lost a loyal customer. DO NOT CHOOSE LOCATION UNLESS THE OWENER ADDRESSES THIS ISSUE
-
August 2023 by X. B.
This location always has large washers available! Makes washing laundry more convenient. The trash cans are always overflowing, but the employees are nice.
-
March 2023 by Debi Ammons
I have used Amy'd services for several months now. She is an outstanding employee. Not only is she professional and efficient but her wonderful personality is there to help everyone including me! She does a terrific job with my laundry and I look forward to seeing her every time I go into washland. I hope she's being well compensated!
-
March 2023 by Thomas Chappell
This is absolutely by far,hands down the absolute best smelling cleanest shiniest wash land I've ever stepped foot inMs Amy Guess was probably the most impressive efficient helpful friendly nomanagement staff I've ever had to deal with ..the machines looked and preform like the were brand new I'll never go anywhere else to do my laundry.please spred the word.. laundry is now available in a rewarding experience..at military circle wash land
-
February 2023 by David Guest
Your attendant Amy he's very good at her job she's helpful and informative she helps me every time I need help and she's knowledgeable about the machines with her there I will recommend to anybody because of her she's very nice and polite and she's very helpful thank you for her I enjoy my experience there because of her help so thank you very much
-
January 2023 by Trina D.
Clean, friendly and helpful staff. Overall good experience for my first-time in a public laundry.
-
January 2023 by Advanced Permanent Makeup Institute
I've been Going to a number of wash lands around Virginia Beach and Norfolk over the past 5 years. I do wash and fold And I'm quite particular about my clothes being washed by another. I want to thank Amy Guess from the bottom of my heart for doing my laundry so lovely and perfectly. After years I finally found someone that I can depend on. She is super AT what she does.
-
December 2022 by Gwen Watson
Very nice attended laundromat. It is a little more expensive than some smaller places, but it is clean and well maintained. There is plenty of seating at tables so you could even bring a laptop if you wanted.
-
November 2022 by William Davis
Wash Land is somewhat on the pricey side ( this is why I prefer the traditional coin operated laundries ). On the flip side of things they had snack machines, internet, widescreen TV, an attendant, and it was clean. I don't believe I saw any machines that were out of order. My only complaint is that the places expensive