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February 2024 by Amber Jade
The manager Steven is always so rude and always has an attitude and has refused to load my card bc I had ones. His behavior as a manager is unacceptable!
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September 2023 by Tisha Foster
I had an appointment to get my 17 year old her meningitis vaccine for school. I get there and they take the information. The lady goes over and talks to someone, then comes back over to me and informs me that she can't get the vaccine unless she has a prescription!! THIS IS NOT MENTIONED ON THEIR WEBSITE AT ALL! It wasted their time and ours. I will be seeing if CVS has the same asinine policy because Walgreens claims it's a state of Virginia policy!
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August 2023 by Princess Espiritu
Carlos was very unprofessional and rude. We went in to drop off a fedex package but ended up just leaving because of how poor he treats us as a customer. Never ever go here for FedEx drop off. I hope you train your people the right way to provide customer service. Carlos even shouted while we were leaving. Shame on you, Carlos! You clearly should not have a job!
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August 2023 by Princess Gonzales
Carlos was very unprofessional and rude. We went in to drop off a fedex package but ended up just leaving because of how poor he treats us as a customer. Never ever go here for FedEx drop off. I hope you train your people the right way to provide customer service. Carlos even shouted while we were leaving. Shame on you, Carlos! You clearly should not have a job!
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February 2023 by Valeria Wlms
This is a FEDEX drop off point. I went in to drop off a return package for FEDEX today , as I have two very RECENT past times. A manager named D'Angelo was rude and unfamiliar with the label printing process. Said he's never done it and didn't know they did that there <sad> and I would need to come at a later time. I asked for the manager and that's when he said he was the manager as he walked away. VERY unprofessional. The previous times, the Ladies were pleasant and helpful. He needs lots of customer service and no doubt manager training.
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February 2023 by Saldania Harrison
Worst pharmacy drive thru in Virginia. Don’t even bother unless you have an hour or two to sit in line waiting. Then when you get to the front of the line the personnel act like you’re speaker a foreign language or something. They can never find your medication and don’t know what to tell you as a result. It sad because what’s the point of having a drive thru if no one knows what their doing.
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November 2022 by Chrystal wood
Pharmacists at this location are rude, racist and have very nasty attitudes. They cut you off while your talking, put you on hold and never come back to the phone because they don't have an answer for you. I paid in full for a prescription and received a partial prescription. While trying to get order status the acted as if I was a bother. Also they take forever and a day to fill prescriptions. I not would recommend this location at all.
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November 2022 by Rey
This pharmacy has the most rude and racist pharmacy tech (nobody’s) they need to be taught how to deal with customers before putting them in a drive through. I will be notifying corporate of how disrespectful they are
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September 2022 by Eddie
This location has terrible customer service. Lazy and rude pharmacy staff.
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August 2022 by Toke Hound
Pharmacists are rude and interrupt you while you're talking to them. They need to be retrained in customer service skills.
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August 2022 by Samantha Kauffman
I showed up 45 mins before I had to return my rental car. By the time I got to the front of the line I had to be back to the airport in 25 mins. To top it off, I had a written script. The staff was amazing and worked a miracle for me to make it to the airport in time. I wish I could rate higher than 5 stars. Thank you!!
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January 2022 by Fuzzy Felix
Talked to a person on the phone to get the Covid 19 vaccine told me to come in, I went in and they told me they don’t give Covid 19 vaccinations. There goes my one and only try I’ll give this vaccine a try
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December 2021 by jessica duggan
Showed up for our COVID boosters and waited for over an hour and ended up walking out. Store was mismanaged, lacked communication, and were making up excuses... needless to say there was a line of unhappy customers. Seek Vax elsewhere.
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December 2021 by Bryan Mulvaney
Made an appointment and it was over 15 minutes until they even acknowledged my presence. They had no record of me because apparently they don’t know anything if it’s same day. They had me sign a form that was exactly what I addresses in their online checkin. Then only the pharmacist can administer shots and she’s taking phone calls. ABYSMAL service!!!!
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November 2021 by Quehmah Yashaahla
This is the worst Walgreens in Norfolk Virginia that I know of so far. If I could have given no stars to this location I would have. Is not the whole store in general it's the pharmacy. The customer service is very bad. If I didn't have clients that had prescriptions there to pick up I would not go. Otherwise anyone not to use this Pharmacy. Very bad customer services