-
January 2024 by QueenYaa7
The lady working here was very nice and helpful. She made my shopping experience quick and easy. I went in for probiotics for a friend. I already had an idea of what I was looking for so I didn't ask for any help. When she was informed about what I was looking forward she offered her assistance and informed opinion. It was easy and that feels good.
-
December 2023 by Lamisha Cooper
The staff here are so friendly. Whenever I come here, whatever I'm looking for, they educate me on it and offer something that's better else depending on what my goals are.
-
November 2023 by Kim Johnson
I have been going here for years and normally they are awesome. I have Covid, and wore an N95 mask the proper way over both my nose & mouth & made certain I kept my distance from the girl that assisted me and other employees. There were no customers in the store at the time. I thought I was being nice by mentioning that I have Covid, so they would also know to stay at a distance from me. However, knowing that I was properly wearing a mask, and distancing from them, did not stop the store manager from following me around the store, like I was some type of thief, lecturing me about how I should stay home, and then finally saying she was going to have to ask me to leave!!!!! OK I was extremely offended!! I told her I was not touching any of the items. I was not picking up anything and handling them, except for the item I had in my hand, which I planned to purchase. I did purchase the item, but hindsight tells me I should have told her how I felt right then and there, and not purchased the item. I have a HUGE news flash for them….. lots and lots of people go in there infected every day…. I repeat EVERY DAY!!!. Many people don’t know that they are infected. And the ones that do, often don’t care enough to even wear a mask, social distance, or much less inform them. When I coughed I even took my hoodie and put my face in my hoodie when I coughed the ONE time I had to cough. Frankly, I was pretty surprised because she had never treated me that way before. If I had known, I was going to be treated like some terrible, morally bankrupt individual, I would not have even told her I had Covid. Crazy thing is that so many people go into there to get supplements to fight Covid. She’s acting like I am the first human being that has ever come in that store with Covid. I am shaking my head here in disbelief. I don’t think that’s how Customers should be treated. I have spent hundreds of dollars in here in the past. I won’t be doing that again.
-
November 2023 by Keith Jones
Cathy at the Norfolk store was excellent!!! She took time to explain to me what each item I was looking for meant. Thank you again Cathy!!!
-
November 2023 by Careyann Weinberg
Cathy, DJ and the whole team at the Ghent Vitamin Shoppe are genuinely really fantastic people! They are ALWAYS helpful and honest and steer me towards products they love or that they think will be up my alley. Despite being a national brand, they bring a sense of community and care to the shop that makes you feel like you’re in a mom and pop business. It’s the sole place where I purchase several products that we buy regularly, partially because they remembered me and the previous products I purchased by my second trip. Not only are they helpful during my visits, but they also are huge supporters of the local small businesses in Norfolk. The shop is clean, well stocked and they always have what I need or tell me when I can expect it or offer alternatives. They always show love, sincerity and a smile so I wanted to return the favor. Thanks for being a positive and community friendly business, especially in a time when great customer service can be hard to find!
-
October 2023 by Deontre Blount
I went in spoke with Kathy she was very knowledgeable and helpful with me choosing the right supplements for my fitness plan
-
September 2023 by CHYTHU G
You can get good deals on dymatize Iso protein powder
-
August 2023 by LMBT Bryan with BWS Massage Therapy
A regular cart item that I benefit from is this one and can be found at business.
-
July 2023 by Connie Costa
Went there for some advice on protein powders and flavors Derrick was amazing he helped me out really listened to me to and advised me on better choices since I had surgery I really have issues and he got me 3 different powders I can actually use and keep downI had reservations on going back here when the last time I went this blonde lady was rude and condescending to me. Made me feel like I was a horrible person and I literally went home and cried because I felt I was never going to get the help I needed .Thank you DerrickYou are the bestI finally was able to keep down a full shake starting to feel better and it’s all thanks to you!!!! Your company needs more people like you and less like that blonde lady!!
-
July 2023 by Carol Elliott
I have always found what I needed in the Vitamin Shoppe Ghent in Norfolk. But, this purchase of Vitamin E plus Selenium disappoints. The softgels are hard to swallow. I gag each time I take them which has only been 3 times in two weeks because they are uncomfortable to swallow and I am reluctant to take them but for the cost. I do not recommend these store brand softgels. Buyer beware.
-
June 2023 by Amanda
They had my Spry! I'm a happy camper! Thanks y'all!
-
April 2023 by c. wilson
Very friendly people who are always willing to help.
-
January 2023 by Khris Woodz
I shop here alot but after today never going back so I bought some creatine go to the opened it as usual but I noticed the cover under the lid was open go back to exchange it and met with so much hostile anger from this little blond guy working, he say I pulled the cover off when I opened it,well long story short after so much back and forth and rude attitude they exchange it and I opened that one up in the store and the seal was still on it. I REALLY WISH PPL WILL START TREATING THERE CUSTOMER'S BETTER BECAUSE WE ARE SPENDING OUR HARD EARNED MONEY WITH YOU. Kindness goes a long way
-
January 2023 by Elijah Van Antwerp
Older blonde woman is a very negative experience overall. Poor knowledge (or explanation of) differences if various supplements, alternatives, pushy, and condescending.
-
January 2023 by Joseph S.
The customer service here is impeccable. I'm absolutely a loyal customer to this particular vitamin shoppe they have helped locate the correct supplements to get my mind and body right. I don't know what I would do without them! Special shout out to Stefan and Kathy, thank you guys! :)
