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December 2023 by Angel Dawn Ballance
Great service and good prices. They worked well with my insurance.
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November 2023 by Renee Bernstein
Great manager! She provided great service and is always a pleasure!
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September 2023 by Aud M
Super easy to get an appointment and staff is very friendly, but the wait times are very long and they seem to be understaffed.
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August 2023 by Anna Jones
I would 110% recommend. Very informative about my prescription and worked with me on pricing when my insurance wasn’t. I was in there laughing and joking with them and that’s not something you can say about most places these days! ? They had some really cute glasses and I can’t wait for them to come in!! I will continue to use them for all my eye care needs!
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July 2023 by Shelley Siemers
Went to Visionworks to have my glasses updated with my new prescription. The sales associate was fabulous. I'm so sorry I didn't get her name. She processed my order, fixed my husband's glasses and took her time dealing with our requests while the phone was ringing, and people were coming in to pick up their orders. She was polite and efficient. Made contact with everyone telling them she would be with them shortly. The perfect example of wonderful customer service!
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June 2023 by tyler krumm
I came here for a simple eye exam and had to wait 2 hours+ to be seen, i then was seen and they did something wrong with my right eye (calibrating or something) before the exam so we had to do it again, everything looked fine after and i left, went somewhere else to get my lenses handed them my prescription, (its nothing wrong with the place i got them from they did my prescription) my glasses came in today and the right lens is blurry i see worse out of them than my actual eye, very frustrating, now i have to go back and do this all over again and get some new glasses, thanks a a lot, not like i need these or anything.
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February 2023 by Andee Boutalis
The best staff ever! So helpful and kind! Great staff!! Thank you for all your help!!
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November 2022 by Toieo Shamanstuff
Dr. Belgrave did a great job delivering bad news. I’m an ophthalmologist for lifer and he spent the time to get to know me and my circumstances. Glad to have the new office opened here near by and the referral to Virginia Eye Consultants when (def when not if) I need them.Thanks
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August 2022 by Matt Rehm
Kenya was wonderful and very pleasant 10/10 customer service and great attitude.
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June 2021 by Claudia Cox Dawkins
Takenya and Justin are five stars Plus in customer service kindness expertise professionalism and knowledge I really appreciated the visit.
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February 2020 by Justin Hogan
Went here for my first pair of glasses. Kayla was a great help the whole time from finding the pair that was right for me to telling me about the options and working with my insurance. Kenya her manager was a great help as well. Thank you to the whole team at Visionworks MacArthur!
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December 2019 by Tiffany Moreira
Quick & easy for re-sizing my glasses! Great costumer service!
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December 2019 by Christi Golden
As always, broken glasses happen at the most inconvenient times! I had a busy weekend planned and right in the middle, my glasses broke. I had just finished my scheduled girls Xmas afternoon and was heading back home. I had numerous things to do before family came into town for a funeral. It just so happened lunch was next to MacArthur Mall. “ I’ll just pop in and pray they can help me “. These ladies, I think her name was Kayla, and another great lady, had me in and out in 20 min!! So hassle free and helpful. I was on time and finished my busy afternoon. Customer service at its best. Please recognize these women for their outstanding service. ( my visit was in 12/7/19 around 1:00 pm)
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December 2019 by George F. Pinder
I visited your store in Norfolk a few days ago, Justin Pinder serve me, I was very impressed of that level his serves was at. Encourage him to continue doing well.
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December 2019 by Ardrena Knight
This store is amazing I have received great customer service they help me with all my needs especially Kayla she hit right on the spot of what type of glasses I wanted and needed thank you
