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September 2023
Cashier was multitasking but still was prompt on helping me and my husband she was very friendly and helpful. This location is the best in Norfolk
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August 2023
Poor customer service at pickup. Gentleman texting on phone for minutes as he was getting the trailer ready at computer. Excellent customer service upon returning. Lady very helpful and prompt.
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July 2023
Great, fairly fast service. Polite and friendly staff. Overnight parking if you're loading/unloading the U-Haul truck at your house. They even recovered my sunglasses that I forgot in the truck when I returned it!