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February 2024 by Eugene Obeng
Thrift store city is the most antique thrift store in Norfolk Virginia I went ever since when i was a teenager seems like they have everything such nice time.
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February 2024 by Michael Beardsley
Not a bad place. Scored a cool plush that is worth 40x what I paid. Most items have a start it very high and slowly work the prices down. Makes for sloppy and sometimes confusing tags.
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January 2024 by Donna A.
All kinds of great stuff! Always leave with a bagful. Love this store the prices are good and the selections. Always make a girls day out of it!
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January 2024 by Janyah T.
despite all the reviews I went there for myself and its was a smooth quiet process and i had no trouble at all
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December 2023 by Sharon Reed
It's a very clean thrift store. Very organized. Lots of items to offer. Seems they have no issues getting donations. The prizes are so fair! Beats all the other thrift stores around.
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September 2023 by Green Angel
The first time I visited this place, the price was way too high compared with the quality and appearance of the item. Many items are not clean. Also, a woman who works there keeps going around and staring at me like I'm going to steal something. It's not comfortable, I left without buying anything, and sure, I will never come back here again.
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September 2023 by Terry Sessoms Sr
I went for a cheap men's belt for a project, and I found 2 super nice throws to use as a background for my Amazon Vine review pictures and videos. Then I saw a Kobalt 2 angle bevel push miter saw for $75. Like new. The blade still has paint on it by the teeth. Those things go for stupid money at Lowe's and Home Depot. An excellent day for snagging bargains! "Miss a day and Miss a bargain."
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September 2023 by Frank L
Most horrifying experiences I’ve ever encountered has happened in this place terrible extremely unprofessional staff especially the management the large black lady was extremely rude and difficult to speak with nothing is priced the same yet they will change the price at the register or refuse to sell “ thrifted” products the overcharge for whatever they find to be valuable the white gut with the goatee was also extremely rude and obviously uneducated in sale and customer relations im a professional reseller and shop at several thrift stores in the area . This place is the worst of them all complete trash and older lady told me on my way out after witnessing my embarrassment that she’d been through the similar situations with the manager and she really didn’t like going there . I WILL NEVER SHOP HERE AGAIN and I’ll use everything in me to convince everyone else the same . BOYCOTT BAD SERVICE shame on you all if you own this establishment please please hire some people who can actually work well in costumer care cause your employees will drive this through the ground
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August 2023 by Colorado Strong
I went for a thin black blanket to use as a background for pictures. I take dozens of photos every day as an Amazon Vine Voice member and try the free merch out. I take LOTS of pix to upload. I have a deep purple blanket, some white sheets, and other material. I needed a black blanket. SCORE! THEY HAD ONE! So, a $2 blanket cost me more because I wandered in that aisle. I found some super nice bed covers with Dora, some Toy Story blankets... all like NEW! I will certainly return!
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July 2023 by Kristen Metzger
Great deals, found a HUGE brand new sectional that would normally cost around 3.5k for $400. It's made of amazingly soft material and could easily fit 7 people on it with room to spare. We skipped out of it the first day because we had to measure our living room to even see if it'd fit but when got there as soon as they opened the next day and bought it. And right after we did someone tried to purchase it too, we know we had found an amazing deal. This place is wonderful! 10/10
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July 2023 by Victor Castro
so i went there to buy stuff and so i did. I have bought a lot of stuff. But the one thing i wanted I couldn’t get it… here’s why:We all know that they don’t have a place to try clothes but even tho i tried a few clothes namely hoodies. So one of the hoodies I have tried lost it’s badly stapled tag but it was the one i really wanted from all the stuff i was about to pay for. When i dressed it to see if it was my size the hoodie lost the tag but I grabbed it and put it inside the pocket and when i went to pay for it the lady told me that since the tag came out I couldn’t buy it anymore. Even after me suggesting to pay the highest price labeled she said it was a wide policy of the store, when a label staples out the costumer can’t but it anymore. I have to say that after buying a lot of stuff this was really awkward and non professional. That’s all folks.
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July 2023 by Vanessa B
Great deals for great clothes ! Coming from CA , this place is a gem ???????
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June 2023 by Tina T.
The manager Steve or whatever his name is with brown hair and blue eyes is VERY rude and money hungry! I found a curtain set that was priced separately. I took it to the front because they tried to sell a 3pc curtain set for $4.98. The missing piece was $3.98 and omg the tie backs were priced at $2.98!! The cashier Kellie has no personality and is also rude. When I brought it to the front to question about the set. The manager overheard me and rudely says… “They probably came in separately, so they were priced separately.” I’m like ok..then he walks away. I didn’t know who he was at the time.Kellie calls for another associate who obviously had no authority to make a common sense decision, so she calls Steve back over who lies, cheats, and steals from customers! This man told me that he couldn’t change prices and they profit for a charity, but tried to haggle me into buying a 3 pc curtain set for $4.98. I tried explaining to him that, yes I understood it may have came in separately but the entire set was found together with the missing piece priced as high as the 3 piece set. He was unreasonable by stating that it would have been priced higher like $8.98 had it been priced together. I said ok.. then how about I pay for the set and include the matching piece for $4.98 plus the tie backs for $2.98?? I said that would make it $8.00. He agreed with the employees standing there. Immediately after agreeing to my offer, he says.. so the 3pc set would be $5.98 and the tiebacks would be $3.98…what??! We go back and forth a little, he reiterates he can’t change prices (huh??) and refuses to my original offer. I told him that I’ve donated thousands to the store throughout the years and have been a longtime customer. I also pointed out that people steal from the establishment and don’t bother to ask questions, he agreed, but didn’t care. He only cared about a profit from FREE donations!The cashier Kellie just walked away from me as I had two small cosmetic bags I was going to purchase. I guess she didn’t notice and they just left me standing there. Steve was talking to another employee about something at another register behind and suggested I go to ANOTHER register. Kellie said “I have to put these shoes back.” I waited for her to come back and check me out. When she comes back she says she can’t deal with loud voices. I told her I wasn’t yelling and my words were with the manager. I told her it wasn’t personal towards her. She was still rude when I asked her for the manager’s name, said she didn’t know, refused, said I had to ask him, so I did. I told him I don’t normally write reviews, but today would be one. I made a comment about keeping customers and walked away, they both started laughing. I turned around and replied, unemployment isn’t funny without FREE donations. Steve was like yeah, sure, ok. I will NEVER return! Now I’m laughing because you lost a loyal customer and thousands in future donations! Bye-bye! ???
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June 2023 by Bobby Burnett (Mr. Bobby)
The selection is nice BUT the prices match eBay! Checked a lot because I sell, they set their prices at what the item is LISTED as on eBay instead of what it has SOLD for in the past on eBay. If a thrift store is the same as eBay why waste the time going in?
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April 2023 by Rachelle Black
Worst Thrift store in Virginia. Came to shop everything was Is price to way high ( like a lot of Items you can get at the regular store when they have a sale and they'll have a better sale). I had a question and I guess I was talking to the assistant manager. Or supervisor some short evil looking lady who used to just have better customer service. I wish I would have gotten her name because I would have reported her to corporate but I will never step foot or waste gas money to come to this place.