Smartbox provided great customer service up until they had my money and all of my belongings. Their poor communication and unreachability have led to me and my family being homeless. I'm hoping this review leads to a change of heart, please help me Smartbox!
July 2019
Do not use this company. It pains me terribly to give them one star because zero isn't an option. I'll give you a some backstory below, but if you're not interested in reading that, just take my advice and stay away. They are awful.
July 2019
Smartbox was perfectly helpful until they had my credit card on file and all of our possessions in their facility. Extremely poor communication, quality of boxes, and coordination efforts. Please avoid. Anything else would be better.
SMARTBOX provides a simple and convenient portable storage solution delivered right to your door! Whether you are storing for a few months, moving from coast to coast or across the city, SMARTBOX has you covered every step of the way with our affordable and flexible portable storage units.
