The Sheraton Norfolk Waterside Hotel is a renowned establishment located in the heart of Norfolk, Virginia, offering guests a picturesque waterfront experience. The rooms are described as spacious and clean, with many offering stunning portside views that captivate visitors. The hotel's staff is widely praised for their exceptional customer service and friendliness. The front desk and restaurant staff, including the delightful Mimi and Eva, are consistently commended for their warm greetings, helpful recommendations, and attentive care. Guests particularly enjoy the breakfast experience, where the servers, such as Mimi, provide a wealth of information and ensure a delightful start to the day. The hotel's prime location, just steps away from the Waterside Marketplace, shops, and lively bars and restaurants, makes it an ideal choice for those seeking entertainment and exploration. The spacious and comfortable rooms, coupled with the breathtaking harbor views, create a serene and relaxing atmosphere for travelers. While the hotel generally receives high praise, some guests have noted a few minor inconveniences, such as the confusing traffic patterns and parking arrangements. However, these small issues do not detract from the overall positive experience that the Sheraton Norfolk Waterside Hotel provides to its guests.
Stayed here for two nights and had wonderful experience! Wanted to use this forum to give a shout out to the four folks I dealt with at the valet car park service- TJ, Lauren, Marion and future! Great folks and very accommodating! Thanks to each for all the help!
May 2026
Here for work, nice accommodations. Dinner in the in house restaurant was excellent, especially liked the parmesan cauliflower, wish it came with the fish. Excellent meal, especially for a diabetic. Salads were large, staff was friendly and attentive.
May 2026
Fabulous hospitality, accommodations, & views no matter the room. Walking distance to everything. Very quiet rooms but lively atmosphere in lobby & restaurant.
