Priority Ford in Norfolk, Virginia, is a dealership that specializes in cars, parts, service, and finance. It serves customers from nearby areas such as Virginia Beach, Chesapeake, Hampton, and Portsmouth. The dealership is known for its friendly staff and excellent customer service, making visitors feel welcome from the moment they arrive. Several reviews highlight the helpfulness and attentiveness of the staff, including service agents and representatives who go above and beyond to meet customer needs. Customers appreciate the dealership's ability to build and order custom vehicles, with many expressing satisfaction with the quality and presentation of their new trucks. The staff, including those in the Quick Lane Service department, are praised for their efficiency, professionalism, and attention to detail. For instance, the Quick Lane team is recognized for their great care, customer appreciation, and excellent service during routine maintenance and state inspections. Special mention is given to employees like Kevin, Kayla, Lauren, and Dave, who are noted for their helpfulness, honesty, and dedication. Even during changes in ownership, customers report that the high level of service has remained consistent. Whether it’s getting a vehicle serviced, ordering parts, or purchasing a new vehicle, Priority Ford consistently delivers a positive experience, earning trust and loyalty from its customers.
