-
September 2023 by Anthony Gurley
Everything was done exactly on time in one day and the price was spot on. I feel like this place is honest and I'll be back for future business soon.
-
September 2023 by Dakota S.
They tried misdiagnosising my car and tried charging me $1,000 before even looking at the car because they don't listen to what you actually tell the lady inside. She just writes down whatever she wants not even remotely close to what you say. They also don't know when you pay a deposit because I had to show them a screenshot that I paid that. The first time I brought them the car I paid a lot of money to fix a coolant leak and then had to take the car back a week later because it was still leaking. Don't waste your time or money. I was dumb for giving them a second chance.
-
July 2023 by Sharly Parker
HORRIBLE ! Liars , they way they talk to people is disgusting. They order wrong parts and take no accountability, almost 3 weeks for nothing ! And they still wanted money. I wouldn’t send my worse enemy to them.
-
July 2023 by John Swastek
Friendly, fast and a pleasure to do business with. God bless you all! ? Thanks again. J.S. @ Acclaim.
-
June 2023 by Nicole T.
I have been to Precise 3 times in the past two years. Once for the starter, once for the oil pump and just now for the AC. They've been fair and honest all three times. I will remain a loyal customer of theirs as long as we're in the Norfolk area
-
April 2023 by Whitney W.
Would highly recommend! My car had been shaking for months when I drive and they took the time to find the defective part, order, and replace it; my car runs great now. The price was fair, everyone was super polite, and Don was so kind!! I really got honest and genuine vibes. Thank you all, I will definitely be back!!
-
March 2023 by Jazmyn Hasan
The staff here is extremely warm and family friendly the atmosphere Is of honest and caring people. I trust them with all maintenance on my car. The prices here are very fair and generous for the work that they do and the detail that they give to your vehicle. I can tell they are very experienced have a lot of knowledge of cars. Special thanks to don and jackie for taking care of me today and making sure that I am safe out on the road.Services: Tires
-
February 2023 by Caleb Jorgensen
Do not come here. My car sat there for 3 weeks as I called multiple times checking in on it because they did not call me at all. Finally they said they were working on it and it was in the shop but I just drove by as I go to school nearby and it was still sitting there outside. At this point, after being lied to, I came in and had it towed to another shop. Only second review I've ever left.
-
February 2023 by amir mirisoleiman
I took my car in for a bushing change in the frame crossmember area. It took them twice as long to get my car fixed. After I picked up the car my check engine light came on after 5 minutes of driving. I was on my way to get an alignment done at another shop so I decided to get the engine light looked at. I was told that my catalytic converter and the sensors were going bad. I explained what I was fixed on my car, i was advised that the mechanic shop may j.g ave damaged the catalytic converter since it is located in the same area. I called Precise auto back and explained what may have happened, that thier mechanic may have accidentally damaged my catalytic converter. They denied the whole thing and I ended up with a HUGE cost of fixing the catalytic converter. I understand that this may have been just an accident but thier lack of understanding was very hurtful.
-
February 2023 by Ashley Lacey
I absolutely am soooo glad I found them!! They took care of my car same day!!! All with excellent customer service!! Would 100% recommend
-
December 2022 by Gods Man4Life
Greetings, just wanted to share this with the Consumer. The Older Lady at the front desk is Dishonest. She gave me a first quote of $538, & then it changed to $664. Only to find out, when I went there in person to speak to the Mechanic, who told me that No work was ever done yet, as far as Brakes & Rotors. I was only trying to Help a small business out, but never expected this to happen. I also had minimal work done on my Vehicle and still was charged $230. I Never ever paid a price of $87 just for windshield wipers, until now. I paid the Bill and cut my losses. Very Poor Customer Service. Sincerely, Dissatisfied Customer.
-
September 2022 by Ju B
failed an inspection because of this place's miscommunication and negligence to catch their own error during an install. not surprising considering the guy led with admitting he "smoked an entire eighth" the night before. don't go here.
-
August 2022 by Scott Chapman
This is my preferred auto repair shop in the neighborhood. Trustworthy, fast, and NAPA certified.Service: General repairs & maintenance
-
July 2022 by sharon dowling
I had an emergency situation while visiting from out of town and these folks were amazing! They went above and beyond to find the necessary parts quickly and repair the engine, in plenty of time to get me safely home to NH! The sweet lady at the front desk was wonderful!Service: Engine repair
-
June 2022 by Jazmyn Phillips
This Family is awesome , I honestly didn't know much about cars or where to go because most people are just about taking my money and not sharing knowledge . This isn't the case here !! They taught me alot in just 1 day about my car.I Would highly recommend this auto shop! very professional, very helpful & have great prices.
