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March 2022 by Karen H.
Like other reviews I've seen for this Bank. They are in the business of taking customers money. My daughter recently passed away in another state. Her account was opened in the state I live in. I presented documentation of my being the administrator of her affairs as well as a death certificate to a branch in my area. These are documents that all other companies and institutions except. They will not close her account and release the small balance expecting me to travel to the state where she died, to get a piece of paper. Since they are in the business of keeping people's money from other reviews I've seen, I'm sure me telling them to keep hers accomplished their goals. By the way they are not accredited. Is there a ZERO rating?
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April 2021 by Amanda D.
Do NOT use this bank . I have had nothing but issues since I have had it . Charges on my account swill suddenly fall off at random and come back on a few days To a week later . So that hole tome You think you have more money than you do. I have to constantly watch my account . Then they attached this temporary covid amount on there for almost 200 dollars . I called two months ago to ask about it . Lady told me it was fine iit would post . ao I took her word and spent it . For a letter saying it was going to fall off with in a few days . Called back bc if that happened now my account would be over drawn . I called the bank at least 10 times going back and forth with them . Well it fell off and i went negative . The person who was supposed to help me . A higher up position it was passed on to . Called her 4 time left voice mails . Never got a call back . And it is constantly making me change my password . Saying what I put in was wrong . when I go to change it . It says it can't be my current password . And it suspends my account when it says I put the wrong password in . Also it is always unavailable when I go to check it on my phone . it says -this service is unavailable, try again later- I would not recommend this back to anyone ! Horrible .
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September 2020 by Robert S.
PNC is not a good bank to do business with. Customer service is very poor and fees are what they want not your business.