First Team Subaru Norfolk in Norfolk, VA is dedicated to providing excellent service to each customer. Customers appreciate the friendly and patient staff, with salespeople taking the time to explain vehicle features and help find the right car without pressure. The dealership’s team is known for their honesty and helpful attitude, making the car buying experience smooth and less stressful. Many customers highlight the quick and efficient service, whether during sales or maintenance visits. The service team is praised for being knowledgeable, engaging, and providing clear updates, such as inspection videos. Customers also value the convenience of prompt service, including quick oil changes and a pleasant check-in process. Overall, First Team Subaru Norfolk is recognized for its commitment to exceeding customer expectations, delivering a friendly atmosphere, and making every visit a positive experience.
Wonderful experience! Karen is amazing. I was in and out so quickly. The days of spending all day at the dealership are over at first team Norfolk.
October 2024
Was a tagalong with my daughter today on a new car purchase. Rhe Covington and Sade Casiano made it a great experience. No pressure and honest answers to my many questions! Thank you ladies!!
October 2024
My husband and I have been car shopping for a while. Stiles was our sales person and he was patient showed us more than 5 cars until we found what we wanted. He got us the car we loved for a comfortable price. We love our new car!
