-
August 2023 by Sam F.
Worst bank ever they will lie rip you off and scam you than close your account for no reason please stay away from this bank at all cost. So many other credit unions that will value their customers
-
August 2023 by Anthony Mortillaro
A million thanks to Joy who discussed all the options I had pertaining to my Loan/etc. I’ve been a member with them for over a decade & todays experience was phenomenal. I’m sure there’s always a lot of demands & behind the scenes stress that goes on in the “bank world “ but the peace of mind & kindness/empathy was felt. Professionalism was superb, I mentioned to Patti to recognize her for her outstanding work, hopefully someone in corporate/higher up views this & gives her an award, paid day off, promotion /incentive, something special for her help today. It’s rare in today’s workplace to get people that still have passion to help/assist others.SincerelyAnthony
-
August 2023 by Mrs Dawn Gooden
I had the absolute WORST RACIST EXPERIENCE at this branch! Smh..took me through hell trying to withdraw money. They treat certain ethnicities like we aren’t supposed to have large sums of cash. Racial profiling at its finest. Thank goodness for corporate and attorneys
-
August 2023 by minor made it
Both my father and my step-father dedicated the majority of their best years to this country. Their son, the president and event coordinator of 2 student organizations, developer of REiT firms across VA and MD, and Artist and Philanthropist for his international community cannot get a loan of even $500. This country and its banks are trash. Get ready to invest foreign, the dollar is only being used to control minorities in America.And if your excuse for this atrocity is student loans, let me ask you...do you think someone with a $50k education that put over $8mil into the economy deserves this kind of prejudiced treatment and biased score of credit?
-
July 2023 by R芽瑠
Trash ATMs don't work. Third time they've literally only took 1 bill at a time.
-
July 2023 by Mary L.
I have mixed feelings about this bank. On one hand, it's convenient for the area. On the other, if you travel outside the area, there aren't many branches. Also, I really don't like that they closed the drive through tellers. I don't care for the drive through ATMs that have replaced the tellers. Not cool. I will say that they do have great customer service and their loans are the best bang for your buck. Every loan I've ever had with them has had an interest rate of less than five percent, which is awesome! So, for now, this is still my primary bank.
-
July 2023 by A. Marie A.
Super helpful staff! Love my NF Branch!
-
May 2023 by Andy C.
Terrible customer service. I tried to DEPOSIT a check as a SOLE PROPRIETOR into my account. Something I did a month ago with No Issues. I was told they would not do it. I cited from the IRS own website that a Business Account is Not required for a sole proprietor. I was told "bank rules dont apply to credit unions". I just got the contact info to file a formal complaint and I ended up closing my account. The person that closed it wouldnt give me my debit card back out of spite! What can I even do with it? Flipside, what could They do with it??
-
May 2023 by y R
Worst location locked my account after racial profiling do not recommend this place ever 0 stars if I could
-
May 2023 by stephen Riseman
Worst location locked my account after racial profiling do not recommend this place ever 0 stars if I could
-
March 2023 by Cissy E.
I have been with Navy Federal Credit Union for a few years now. To get a loan for a car make sure you are at least a 740. Don't take a hit on your credit report unless your credit is Very good. I love their fraud dept. They have stopped people in Florida from making charges on my bank account. I have never lived there. They caught the issue before I did, stopped it and notified me. The people are friendly, and very helpful when you need them. They will reverse transactions from your debit card if someone charged you for anything you did not ok.
-
February 2023 by Richard woodland
I was trying to call a specific bank and I get the general navy federal number. The phone service is not good.
-
January 2023 by Richard W.
I've never had a problem with this location. Have used them for multiple loans. Complaints because they have a lot of customers just sounds silly.
-
January 2023 by Amy Rutherford
Super nice branch. Employees seem super kind and respectful. Baliey did an amazing job and I appreciate her help. She was fast and and very friendly.
-
December 2022 by Andrea Harrington
I hate this branch it never fails that their ATM is never working and I live near this one so I always have to go to another branch just to use an ATM it's inconvenient and ridiculous ...GET IT TOGETHER
