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October 2023 by Laniece Love
Jasmine helped me with my storage options and she was extremely helpful. I appreciate the experience.
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August 2023 by Doug J.
I rented a storage unit after transferring for a new job. My wife had thousands of dollars of clothes all to be infested with roaches. The manager said they were brown roaches. I don’t care what color they were.??? She had to throw all of her clothes away because we couldn’t risk taking the infestation to our new place.This happened several years ago, but it happened. I see the 4-5 star reviews, so maybe there’s new management now and things have changed.
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June 2023 by Hooded Ninja
Security seemed pretty good, but I had a storage unit for one year and they changed my lock without my permission. Then I almost couldn't leave because you need your gate code to leave the gated area. I understand needing it to get in, but wth is the point of a lock when exiting.
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June 2023 by blue-Chaosis
Only online so sometimes difficult. But works for whatever amount of items you own
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June 2023 by LaVonda Barrow
Jack Rabbit is a life saver. It was easy and convenient to rent a storage area. They have great service. Jasmine did a awesome job in assisting me with my needs for a storage unit. Thanks Jasmine!!
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April 2023 by Regina White
Kate was Amazing!!! She was so sweet and patient with me. She made the process so simple and easy. Thank u!!!
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January 2023 by Brittany C.
I was at the Norfolk location and I believe the woman's name that helped me is Iolanda. Let me just say she was BEYOND helpful! She helped me with what I needed and was very informative and friendly. It's very rare to receive such great service nowadays. She made sure to go over everything with me, was very detailed and was very patient with me even when I was asking her a million questions. Hands down best experience talking with her and helping me with what I needed. Thank you so much!!!
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January 2023 by Amelia C.
This storage facility is top notch. The property is well maintained and the units are spacious. I had the pleasure of working with Miss Iolanda who was very personable, helpful and in overall just made my experience top rated. I highly recommend this facility for all of your storage needs.
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January 2023 by Kirsten Fast
I was helped by Iolanda, and she was wonderful! Very seamless check-in process. Would highly recommend.
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January 2023 by Tahaja Wilson
i had amazing service from iolanda and david at this location
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January 2023 by Emil A
Clean, neat, and sanitary. Mrs. Iolanda was very nice, welcoming, friendly, and knowledgeable.
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December 2022 by Sterling Ruby
I rented a 5x15’ unit for just over $100 for 2 months. Since I’m military I got the first month half off. I was in between houses and needed a temporary place to keep my belongings. This is a great and secure place. They made everything really easy from signing up to paying to quitting - if I ever need storage space again I’m definitely going to go here.
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December 2022 by Alisha Roberts
I would suggest an inside storage facility if you’re leaving anything over a few months. Staff is friendly but there’s lots of spiders and the roof insulation will get all on your items.
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November 2022 by Nadiym Gibson
Was banned because the staff messed up my rental manager wanted me to pay twice for the same promotion manager needs to do better at his job unpleasant service . I’m banned but there’s other places I used jack rabbit before I’ll definitely spread the word out that when they mess up they black list you. This location needs a new staff
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November 2022 by Sarah Bailey
The manager, David, is amazing. Yolanda is also amazing. They are super friendly and clean.
