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November 2019 by Happy Hinds
Horrible service!! Mechanic never on time and do not have your vehicle ready when they say to pick up your vehicle!! Very poor management!!!!
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August 2019 by Peggy Zoeller
Having no problems. Did over 500.00 worth of work to my old car and runs fine. Getting ready to work on my second car. Customer service was great!
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September 2017 by Mario Spencer
Get the job done
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August 2017 by Lee Skinner
Good service wonderful work call Commerce very welcome
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May 2017 by Jon spanswick
I was broke down right by his shop he helped me push my truck to his shop and he replaced all my vacuum lines on my truck for a couple dollars and I've sent many of friends an family to him and he was very fair these people saying all these things about Henson abvosly have never worked on cars before just communicate with him and his wife tell them how much money you have and do your research and they will work with you ther isn't many shops like that left he can make anything run
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July 2016 by Steven Gaines
Horrible service was supposed to get a new engine and found out he did a crappie job REBUILDING the engine the engine didn't make it a month before it blow and charged me for a fuel pump and never replaced it is had to fix my own car off of YouTube and did a better job then him on top of that the didn't reimburse me for the fuel pump they lied about replacing
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March 2015 by Google User
Horrible service, owner lies and does not know what he is doing...BUYER BEWRE! BUYER BEWARE...Never ever, ever use H and S Automotive in Norfolk, VA. This guy is a liar, he claims he has a machine that could read code and he didn't he was reading a code back to me that my car sends to my dashboard when something is wrong with the car. He guesses at what needed to be done and the excepted me to pay for all of his guess work. What mechanic who has a machine that reads code didn't know that a transmission was bad? He had to take the car to a GM dealership to have the read the code and then charge the bill to me. WHAT Kind of mechanic does that...one that shouldn't be a mechanic. I can go on for days but the point is if you have thousands of dollars to spend then he's your man...lol. This guy also charged me $245 for a free recalled item that if I had of taken it to the GM dealer it would have been free. He also charged couple of hundred dollars to reprogram stuff to a bad transmission...how the hell do you reprogram stuff to a bad transmission...If you are a mechanic please answer that question. No more fly by nights for me. This Nissan will be going to the Nissan dealership. It's people like H and S Automotive in Norfolk, VA that gives small business owners a bad rep.
