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January 2024 by Monique Walker
My son payed 105.00 dollars on his 14th birthday (1/2/2024) for a nintendo switch joycon had it for 5 min and they wouldn't take it back . Never even made it home with now he's stuck with a game he can't use . This place should be shut down or ran under diffrent management. The cashier said her manager had a code to over ride it but he said no . I will never purchase anything else ever I hope people wise up and say f this place.
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January 2024 by Cassandra Sealy
I received great customer service! As soon as I came into the store, I was greeted and asked if I needed any help! I ended up getting a PS5 Spiderman 2 bundle pack for my son for Christmas, he absolutely loved it! Thank you so much to the employees there that guide me to the best gift for my son ?
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January 2024 by Drew Strickland
In and out In ten minutes
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October 2023 by David Heaberlin
Not like it used to be. Almost no need for one anymore.
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September 2023 by Samantha Harrison
Always friendly, helpful staff.
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August 2023 by Christian Higuchi
GameStop is always and will still be my go to store! Love GameStop. (Want to get that straight first.) Have never had any issues with any employees or finding what I need.This store in particular. Manager/employees have absolutely no concept of customer service. I was in a few weeks back. I was on my GameStop app, and had see the item was available at the closest store. Stopped in to purchase the item and went ringing up at the counter I noticed there was a price difference between me purchasing it online and picking it up In store, opposed to buying in store. So, I figured I would ask if they would price match their own website. Guy behind the counter tells me straight up no. “That is online and not in store. Even though I could literally buy the same item and pick it up in two hours. After a quick conversation without any explanation. I simply left what I had chosen to purchase and left. Went right down the street and did the same thing. No questions asked, bought the same item for the GameStop online price and I was out. Fast forward to yesterday. I came into the store around 7:45pm and was told that the store was closing. (Even though online it has the hours set to close at 9:00) No problem. I knew what I needed. So, I grabbed a few Pokémon packs off the rack (the last 16 packs of lost origin) and was in line. Get up to the counter and he was ringing me up and tells me I can’t buy more than 12 packs. I ask why is that? It’s not like I’m buying the whole rack of packs that still remain. He reply’s because there is a limit. I ask can you ring it up as two transactions? He says, no. I ask can you ring it up as two transactions not under my account? He says, no. I am very skeptical and leaving the last 4 packs of Lost origin behind out of the many that still remained. Would mess my mind up. I’m not one to argue, so I let this go. I was the only one left in the store and he couldn’t take 2 more min. to ring it up separately. Clearly he wanted to go home and was very un-customer service friendly. I just don’t understand how you can have someone like that in the store if something so simple asked cannot be done. I was very zen and left with a good attitude, but was highly upset. I will do my best to try and avoid this store. Those are just two instances where it has felt like a completely different store than the GameStop I love. Horrible horrible customer service.If someone wants to reach out to me, please do so and I will be more than happy for you to look up my account and validate that I’ve spent thousands of dollars.I normally do not take my time to write a bad review ever, but that was the final straw and just thought I would share my experience.
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July 2023 by James “Lone wolf” Hooper
The associate was professional but I felt like I was being cheated out of money due to the point that my controller was an elite Xbox controller and I paid four times the amount that she offered which was $20
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July 2023 by Syrup Sipper
Lots of things to look at and can usually find a deal
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May 2023 by Kelli G.
Not sure if the location is closed or no one showed up for their shift. Walked up around 7 because it closes at 8 and someone was standing inside with the doors locked and lights off.
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May 2023 by Trip4DazE
If you're a gamer, collector, or looking for that last minute gift this is the place. Great staff that greets you as you walk in. Helps you with any questions and very knowledgeable about the items they sell. Great place.
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April 2023 by Anthony Mortillaro
Liz you are truly an amazing leader, from your professionalism, knowledge of products.. this company needs to promote you , give you a bonus, pay incentive, something for your excellence in customer service!!!Thank you for all your assistance today.Sincerely AnthonyI.g@THASMgallery
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April 2023 by James A Murray
Finally had some new collectables! Hope to see them increase merchandise supply to all locations!
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February 2023 by Kirsty Clay
Called to check the quantity of cards to see if it was worth the 30 minute trip. Apparently the manager decided to not allow the quantity to be disclosed? Ya’ll need to calm down. You’re already selling etbs $10 over msrp. Nobody is going to be buying from you guys unless they obviously collect and want cards, now. Especially with them being so readily available on third party sites at $49.99??♀️??♀️??♀️ I’ve bought several from GameStops since release trying to complete the set and this is the only location that has given me issues.
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December 2022 by Haden O.
Was only looking for Nintendo Switch games and they had a smaller selection than I'd like, but the staff were kind. Definitely give it a try, just wasn't for me.
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November 2022 by Mike Slatinsky
Always friendly and helpful attitudes from the staff when I come in. Great organization and cleanliness of the store. Recommended to stop by this location.
