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February 2024 by M Huey
Very nice. Super helpful.
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February 2024 by Gabby Wilmoth
Matt is wonderful. Friendly and helpful. Service was timely and affordable.
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August 2023 by Laci Six
Bought a 2014 Jeep Wrangler from what I thought was a trusty dealership back home. Since I am US Navy and only 19, I’m 100% not used to having to deal with servicing my own vehicle. 4 months into owning my car it needed a full brake replacement on one side, Matt and Amber were amazing helps. I called and quoted with a couple of places and all said $700-$900 minimum. Frazier called me every step of the way to ensure that I was okay with the work being done and the price. Came out to just over $500 for caliper, pads, rotor, and hosing. I cannot speak highly enough of them. Car was finished on a Friday, and I was unable to pick it up until Saturday morning, when the shop was closed. Matt helped me pay over the phone and hashed out a way to get me the keys without the shop being open. My good friend recommended them to me, and they gave her the same amazing treatment. Frazier will be taking car of all my automotive needs for the rest of my stay here in Norfolk.
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April 2023 by Helen
I am very satisfied with their service. Awesome service. They work on my vehicle on a timely manner. I would recommend them.Services: General repairs & maintenance
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April 2023 by DAVE
Technician was kind enough to check out my vehicle before purchase and report its mechanical condition. Great shop!!
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February 2023 by Jami Marshall
We were referred to Frazier and never regretted a moment! Matt is the best!! Quality and honest work at its finest! Thank y'all!!
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January 2022 by troy swann
Had some work done my 91 f150 and they did great with changing the computer that was water damaged and changing my icm with a oem I was especially surprised with the speed of the repairs I will remain a loyal customer with themServices: General repairs & maintenance
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November 2021 by Theresa Husk
Thank you Matt for getting me back on the road. I appreciate you keeping me informed about the progress of me vehicle. Your years of experience and your friendly service will have me as a loyal customer for years to come. Thank you
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October 2021 by Tracy McNair
Love love love them!Great honest customer service!
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August 2021 by Joyce Munden
They really tell you what's going on with your vehicle.
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June 2021 by Rick Hunsinger
Owners are very friendly staff is friendly went for inspections they were very thorough had no problems would go again.
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May 2021 by Jasmine H.
They weren't able to help me however I did appreciate their honesty and knowledge about my car. The lady that works in the front went above and beyond to try her best to get answers for me about what could possibly be wrong with my ac. I was referred here by a friend of mine & I would definitely recommend them to others.
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March 2021 by Mary Ann Grogan
Fairly priced and fix your vehicle right the first time!
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March 2021 by Anthony Mortillaro
Thank you Matt & your staff for helping us out here at Autoplex, on the behalf of the dealership Thank you guys for the fast turnaround & fair pricing on labors.SincerelyAnthonyA/X of Virginia Beach
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March 2021 by bruce frazier
The best trained motor vehicle shop I've ever experienced.