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November 2024 by Carnell Norvell
Great Service
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November 2024 by Ariana Scott
Lack of communication. Did not properly explain what was wrong with my car to me.
Had to get a man to call for them to explain it. Told me what they fixed would fix the problem, but it did not. Listen to the other reviews and take your car somewhere else!!
They also left the old spark plugs under the hood, so they were rattling around under there.
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October 2024 by Christy Klein
You simply won't find a more honest, down to earth business owner anywhere else. I didn't have to have my car worked on there to experience the exceptional customer service this shop has to offer. Knowledgeable, friendly staff, direct clear communication and a clean shop. If you need some work done, give them a call! 10/10
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July 2024 by Harvest Andrews
I just want to give a shout out to Frazier Auto Services for saving my weekend! The brakes went out on my truck on Thursday afternoon and I had my truck towed to their shop. On Friday morning they were able to get my truck in and get it fixed quickly. They knew I had a trip planned and they worked hard to make sure my plans weren't messed up. Great people and great service all around!!
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June 2024 by Andrew Goude
Matt and Amber have a wonderful team, quality work with reasonable prices! Very hard to find nowadays.
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April 2024 by jim bob
Perfect diagnostics, planning an affordable solution, and repairs. They went above my expectations.
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February 2024 by M Huey
Very nice. Super helpful.
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February 2024 by Gabby Wilmoth
Matt is wonderful. Friendly and helpful. Service was timely and affordable.
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August 2023 by Laci Six
Bought a 2014 Jeep Wrangler from what I thought was a trusty dealership back home. Since I am US Navy and only 19, I’m 100% not used to having to deal with servicing my own vehicle. 4 months into owning my car it needed a full brake replacement on one side, Matt and Amber were amazing helps. I called and quoted with a couple of places and all said $700-$900 minimum. Frazier called me every step of the way to ensure that I was okay with the work being done and the price. Came out to just over $500 for caliper, pads, rotor, and hosing. I cannot speak highly enough of them. Car was finished on a Friday, and I was unable to pick it up until Saturday morning, when the shop was closed. Matt helped me pay over the phone and hashed out a way to get me the keys without the shop being open. My good friend recommended them to me, and they gave her the same amazing treatment. Frazier will be taking car of all my automotive needs for the rest of my stay here in Norfolk.
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April 2023 by Helen
I am very satisfied with their service. Awesome service. They work on my vehicle on a timely manner. I would recommend them.Services: General repairs & maintenance
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April 2023 by DAVE
Technician was kind enough to check out my vehicle before purchase and report its mechanical condition. Great shop!!
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February 2023 by Jami Marshall
We were referred to Frazier and never regretted a moment! Matt is the best!! Quality and honest work at its finest! Thank y'all!!
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November 2022 by Frederick Therrien senior (vault)
Very good mechanics fair prices high quality work awesome staff
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November 2022 by Paul
Great shop
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January 2022 by troy swann
Had some work done my 91 f150 and they did great with changing the computer that was water damaged and changing my icm with a oem I was especially surprised with the speed of the repairs I will remain a loyal customer with themServices: General repairs & maintenance
