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July 2024 by elaine campbell
Stylist: Jennie was great with a great personally and friendly. Did a great job
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June 2024 by Khemeka Anderson
I found this nail salon via a Google search a month ago. I was happy they accepted walk-ins. Eva did my spa pedicure and gave me the most amazing leg massage. Jennie did my nails, and introduced me to the “v-shaped” French manicure. I’m so happy with the quality of service. They are reasonably priced for the expertise they provide.
Requested style: Nail extensions and spa pedicure.
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June 2024 by Emilie Battle
My sister in law and I had appointments booked together. This was told to them when we walked in. I got taken back, but she didn’t. They made my sister wait. So why book appointments together, if one of us is going to wait 45 minutes, to get put on a DIFFERENT station, and then have walk ins get taken in before her because they “forgot” about her. It also took almost 30 minutes for her to even get paid attention to when I came for the pedicure.
Secondly, our nails got done, we both got full sets of acrylics and she was cut so many times. Once or even twice is pretty normal but like 4-5 times on one hand is crazy. On top of the cuts on her hands, her finger AND my finger got infected.
Lastly, the price on the website was SIGNIFICANTLY cheaper than what we were charged. Website said nails start at $45 we were charged significantly more. Needless to say we were absolutely not impressed. Technicians weren’t too professional and the prices were not worth the infections and awful service.
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June 2024 by Constance Smith
I'm visting VA for Mothers Day weekend from North Carolina. I looked up the reviews and they were all in line with the quality of services I wanted to utilize. My daughter and I received pedicures it was just okay. I walk and work 16 hours a day so I ha e some wear and tear on my feet, so I was really looking forward to having space under and on the side of my foot filed down and smooth out. My toes however pretty in pink still hurt when I put on my shoe. The spots had not been filed down as expected that's my first complaint. My next complaint is I drove from Portsmouth to Norfolk to have a mother-daughter day (Mother's Day weekend) She wanted a facial and I wanted a much need massage, but neither person was available. I didn't need to drive across town, detour traffic for an 80.00 toe nail polish.
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June 2024 by Nijea Brounson
10/10 would recommend!! When you come request Jessine, she is absolutely amazing and very good at what she does!!
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June 2024 by Diamond White
Requested style: This was my first time coming here and it was good. I was services by Michelle and I’m extremely happy with the results.
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May 2024 by Taylor R.
If you want to come here for a decent pedicure, you're looking in the wrong place. I came into the salon 10 minutes after it opened. Seated immediately and was sitting amongst probably 5 others. My tech seemed to have barely cared about the job she was doing, never have I left a pedicure with ROUGH feet, I go for a nice polish and also to get my feet smoothed out and not so rugged. I had even asked if they could go back over what they had done and it felt like they just didn't care about my satisfaction, I did pay more for the nicer pedicure so I thought this would get me a bit better attention to detail or service but feet are rough and still scratchy texture and it's disappointing. some people come and this is their time to pamper themselves and might not be able to do it often, just disappointing all around.
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May 2024 by Maxwell Gray
Went here with my mom and then again a couple weeks later, fantastic place! Krystal was amazing and had amazing conversations. Very relaxing and definitely am going back.
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May 2024 by Em D
Came into get my acrylics removed.
FIRST OFF, she didn’t wash her hands not did she ask me to wash mine…and that itself should’ve had me walking out because its disgusting.
The girl who started on my removal Attempted to PRY off my acrylics. initial I didn’t realize what she was doing …until she ripped off my pinky nail and my natural nail layers were already damaged and gone. I then asked her to stop and to soak them off because that is how removal SHOULD go.
The removal was messy and lengthier than normal.
It wasn’t very hygienic and then they immediately started pressing me on what i was going to pay for after the removal.
I agreed to try dip powder, and the nails I received are:
❌ Different lengths
❌ crooked
❌ Cuticles are trash
❌ Aren’t even the color I initially picked out. The finished product was nothing like the nail demo I originally picked. I chose #15 and it the color is just WRONG.
The girl had another coworker laughing and talking while standing right beside her and showing her things on her phone the entire time I was getting my removal and since a language barrier was present it was simply just uncomfortable and felt like I wasn’t even being attended to although getting your nails done is apparently a form of “pampering”.
Im not hating on the girls there, both were young and sweet but they were not professionals whatsoever and there was very little customer service to even comment on. Plus my nails were just completed at half the effort.
I also was told otp that a removal would be $15. I go in and got charged $5 per hand for the removal (which is what they charge on the receipt). In total I paid $55 for these nails and left unsatisfied with the entirety of my experience :( . I’m asian myself, I do my own nails usually but this place just disappointed the hell out of me.
Im 23, the most chill girl ever who will smile at everyone and always tip, but this experience completely didn’t deserve any of that from me.
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May 2024 by Marlon Peavy
The nail technician was very professional and courteous. I will be back next month for my monthly pedicure. Thank you.
Requested style: Pedicure with clear polish
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May 2024 by Erin Roberts
100% the best!!! Highest quality!! Out of this world service!! My daughter got her nails done for her senior prom and I got some cute, springy Dip nails. The tech was showed a picture and she took it to another level! My daughter was beyond ecstatic! They are more than she thought they’d be and is just in love with her nails❤️ The compliments keep coming in, (for both of our nails). The salon got extremely busy yet all the staff went beyond to accommodate everyone coming in and put customer service first. If you have to wait a little, just do it. It’ll be worth it and you will not be disappointed!!!
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May 2024 by Amanda Nuwin
Absolutely love Michelle! She does amazing nails and the best Brazilian waxing. She's very attentive to her work with great customers service. Truly, just the best with a heart of gold.
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May 2024 by yy S
Best salon in Norfolk!!!I got very good experience here,got full set and gel pedicure!!they did excellent job,and very reasonable price!!I will definitely come back and bring my friends here too!!
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May 2024 by Linh Do
Beautiful salon! Great service and price. I’ve been going here for 4 years now and they never disappoints me. Sometimes I couldn’t get my nails done, they grow out for like a month but the gel would still be intact. Absolutely high skilled!
They also do waxing. I got my bikini and eyebrows done also. Again, they do the perfect job!
Definitely recommend!
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May 2024 by Lê Diêuj Anh
This is absolutely an amazing salon! The place is clean and neat, all the staffs are so friendly and very skillful! If you are looking for a place where those combinations exist, this is the place! Best nail salon in VA!?
