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February 2024 by Angela Artis
Caitlin was exceptional. Great customer scvs. Skills.
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February 2024 by Bernadette Pilley
They always get me right. Whether it's a major or minor issue!
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January 2024 by M Huey
Great experience every time.
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January 2024 by Britt any
When to 4 different locations who couldn't get me until tomorrow morning this place got me check it and out the door in no time!!! Just perfect
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January 2024 by amy ritch
On New Year's Day, I woke up to find two of my tires had been slashed. The culprits slashed the tires on at least a dozen vehicles in my neighborhood. Thankfully, Firestone was open on New Year's Day! I had my car towed there and they were able to get my new tires put on right away. Thank you for quick service! I will definitely return to this location.
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January 2024 by Mr Mr
Fantastic service. My wife and I will being coming back indefinitely. The store manager was on point and was very helpful. Shocks and state inspection completed in less than 4 hours. Amazing. The attitude and kindness locked my wife and I. Thanks for very fast turn around on the work.
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January 2024 by Zyk’iah smith
Beware of this location , they do not really have knowledge of cars . I went here yesterday for a state inspection and Brett failed my Volvo for its hood . Volvos are made with a safety latch underneath the hood that needs to be pulled as well before the hood fully extends . He told us to go to a body shop to get that fixed . What would I be getting fixed if ALL Volvos are made with that feature . He became very defensive and argumentative when trying to explain to him that there is nothing wrong with the hood that is how the car is made . Also this location closed an hour early yesterday than what their site says so beware of that as well .
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December 2023 by Mariya N.
I have been going to this shop for a year and a half now and I have always gotten great service. Oil change, new tires, headlight issues, tire air pressure etc. Good value and nice employees! Thank you!
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December 2023 by Tremain T.
I made an appointment last night and had no trouble doing alignment today. Service was fast, in and out in 40 minutes. I couldn't even get my homework done cause usually your at places like this for 3 hours; like tread quarters, Wal-Mart, etc. Friendly staff, 5 stars all around!
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November 2023 by Madeline Smyth
I'm currently driving on a flat because I called Firestone, set up an appointment, was told to come in, and as soon as I showed up, they turned me away and told me they were closing early, which I of course was not informed of. I greatly dislike being lied to when I am in such a precarious situation with a flat, punctured tire. I ended up running around looking for someone to help and Tire Choice Auto Center acround the corner was gracious enough to take me as a walk-in.
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October 2023 by J Bunner
Made several appointments with them for a simple oil change. I dropped off truck and hours went by without them even touching it.
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October 2023 by Travis Boehnlein
Would give zero stars if able. We brought our car in for its annual inspection with all lights and systems working. After inspection they claim 3 lights are out, including one we had just replaced THE WEEK PRIOR. We go to retrieve our car and take it somewhere more reputable, only to find 3 lights that were previously working are now out. DO NOT TALE YOUR CAR HERE FOR INSPECTION.
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October 2023 by Sema b.
They said they cant do the oil change because the oil cap on the top of the engine was stuck. They couldn't get it off and wanted to charge 100 dollars for a replacement. I told them I got it off with pliers by myself and that I'll come get the car to take it somewhere else to do the change. When I got there they said they drained the oil and had to add some back in because they had already started the oil change and I canceled it after that. If the cap was stuck and they could not get it off, how could they add back the oil to the engine ?
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September 2023 by MN Emeraude
DO NOT BRING your car here for any service!! They will not fix the problem but they will WORSEN IT OR MESS UP something else just so you will pay more. We brought our car here for a regular check up and ended up with the Car BRAKES being MESSED WITH. That’s EVIL.
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September 2023 by Mawelandine Waal
DO NOT BRING your car here for any service!!My husband brought his car here for a regular check up to know what was wrong with the car but instead they MESSED UP THE CAR BRAKES. Who does that? This place is not SAFE. 1 star is way too much for endangering people’s lives.
