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March 2024 by Muhammad D.
Went on list for Rolex about a year ago. Tamara reached out to me to let me know the configuration I wanted arrived. They kept their word and had great service. Thank you.
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March 2024 by Shay J.
I don't know what the service is like--no one offered to help me. I don't know the value--no one offered to show me any items behind the glass. I don't even know if the David Yurman bracelet I wanted to purchase even fit--no one offered to let me try it on. I was hoping I could get my Yurman ring cleaned while there too. Again, with no one offering to help me (or the proverbial "I will be right with you...") was extended to me. So, I don't know what to say. I know I walked the entire store, I did the "I'm standing at the counter looking interested" routine. I walked from counter to counter and even perused the Rolex department--nothing worked. I walked out the door and no one even said "Bye" because no one said "Hello" when I entered. I guess I didn't matter.
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February 2024 by Carla L.
Knowing what they sale, I just walked in during my exercise time. I let them know that I wasn't purchasing, yet they sold my favorite designer's jewelry of all times. David Yurmam and Makimoto. Mikimoto on the pearls, David Yurmam on his avantgard designs with jewelry. I walked around looking at the watches not too impressed. What I really wanted was a simple piece of Mikimoto designs.
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October 2023 by Alisa Mays
Exceptional experience. My father passed last year. I decided to have his Rolex restored. Floy was kind and compassionate. I am thankful she let me share my stories about him.Sharon and Micheal took the the time to assure a custom fit. Thank you all for making this a joyful day.
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October 2023 by Tracy Boone-Jackson
I enjoy shopping at Finks at Hilltop in VB. Everyone is friendly and always greet you with a smile. Mrs. Tamara Werth has been my personal shopper for years and she is the absolute best! She never fails to remember special occasions and always makes you feel like an old friend.
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October 2023 by Matthew Stack
Walked in this past Saturday to check out a watch I’ve been really interested in for a while now. Beautiful showroom. I was immediately helped by the store manager, Floy, who was extremely knowledgeable and helpful, and above all she was incredibly friendly and welcoming. For someone who’s not much of a jewelry connoisseur she made me feel right at home. Great experience and will definitely recommend this establishment to friends.
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October 2023 by Ronald Haley
Walked in and was greeted immediately with smiles and a warm welcome. Beautiful store. I picked up a David Yurman piece for the wife this past weekend. Leanne was super helpful and even offered to gift wrap my purchase. 5 stars. Highly recommend.
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September 2023 by Matthew C.
Walked in this past Saturday to check out a watch I've been really interested in for a while now. Beautiful showroom. I was immediately helped by the store manager, Floy, who was extremely knowledgeable and helpful, and above all she was incredibly friendly and welcoming. For someone who's not much of a jewelry connoisseur she made me feel right at home. Great experience and will definitely recommend this establishment to friends.
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September 2023 by Ronald H.
Floy and team run a beautiful store top to bottom. If you want the best this is where you go. Best products, best quality, best staff, best service. Period.
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August 2023 by david Perretta
Outstanding fine jewelry dealer. Jon helped me purchase my first Omega watch. Very professional and knowledgeable. Superb experience from start to finish thanks to the remarkable staff at Fink’s!
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July 2023 by Alyson Oliverio
It was a wonderful experience shopping at Fink's with Michael Youngblood. He patiently helped me create a wish list. He was super knowledgeable with everything, especially watches. I ended up purchasing my first Rolex from Michael and I'm sure it will not be the last one. He is such a wonderful asset to Fink's!
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July 2023 by izonmee
This establishment is first class all the way. From the moment you walk in the door to the point you leave you are treated as a valued customer. I had the pleasure of working with Tamara for my purchase and she was phenomenal. They didn't have what I wanted inhouse at the time, but she took the time to speak with me about what I was interested in and when it became available she contacted me right away. She kept me updated throughout the process. I had some follow up requests and she took care of those right away. Very responsive to emails! They treat you like you would hope you would be treated. 1st class all the way. I can't wait for my next purchase. Thanks Tamara and Finks!
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July 2023 by Alison M
Finks is wonderful and has always taken excellent care of me.I’m originally from Roanoke which is where their headquartered.The website is excellent and you can make an account and save favorites.They made my custom engagement ring and it’s stunning and I loved working with their team in the beautiful new Hilltop store.They have some gorgeous in house designs as well as Lagos, John Hardy, David Yurman, Mikimoto, Rolex etc.They always remember my name and greet me and I love their coffee and cookie goodies!
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July 2023 by J David H.
In my opinion Finks is the best of the beach. After around several visits over the past few years I highly recommend them for not only purchases, but for servicing Rolex watches.A niche is custom work which often is challenging to find. Best of all they are a local company. I love they are not a mall chain, although they have multiple locations they started out in Roanoke, VA. After having watches serviced and making purchases I find both the quality and unparalleled service is worth shopping them. They also do watch appraisals first of every month for a nominal fee.
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June 2023 by Spencer Darrow
Fantastic experience purchasing our new watch. From creating our wish list to the ultimate purchase of our new watch the experience could not have been better. Michael Youngblood is an asset that Finks can be very proud of. He is simply the best!
