-
March 2024 by Vee vee Gang
Service was amazing Car was top 10
-
February 2024 by Marv Cine
Bad business “White women at the front desk is very bad for business
-
February 2024 by Queen Harris
Tyana - Tyana - Tyana saved the day!!! I had booked my reservation on line; only to find out that no cars were available when I arrived for pick up. Tyana worked hard to get me into a car that was not picked up by a prior reservationist. Because of her savvy business sense, everything worked out, and it was a WIN-WIN for everyone. Tyana Dozier is an asset to your Enterprise team! Thank you!
-
February 2024 by Adam A
Quick service. Friendly and even save me money.
-
January 2024 by jenifer cobb
Haven’t received my deposit back so not happy about that
-
December 2023 by Sabrina Hammond
If I could give -5 stars I would. This has been the worst rental experience I have ever had! My vehicle was rented by insurance company while my car was being repaired. I gave Enterprise all of contact information, that is noted on the contract with them. Well this morning I wake up to my rental car being towed away! I call the branch and they claim they have been trying to contact me. I ask them give me the number they have been calling, which turns out is not my number! I advised them they had been calling the wrong number and the correct number is on the contract. The manager claimed she did not have it and it wasn't their fault. The manager was rude and never took responsibility for her mistake because I clearly have the signed contract with all the correct info. I contacted my insurance who then took care of it but I will never rent from this branch again and advise everyone to steer clear of this branch. Horrible!!!!
-
December 2023 by Truth Seeker
They could not get a car for me (did not have cars), called 7 other branches around, received the same answer.Thank you, I thought at first that this company would stand for their promise to deliver great service, I am really disappointed and had to rent with Hertz instead.
-
December 2023 by Janet McDonald
I wanted a specific car to make a trip to visit with my son. It was the weekend after Thanksgiving. Other rental companies couldn't accommodate my needs and one was rude about it, but Enterprise got me what I needed, then were able to upgrade it for me at the last minute, all while being calm and polite on the phone. They were helpful when I picked the car up and when I dropped it off. I had a small issue and they handled it easily. I was very happy with the whole experience.
-
December 2023 by Zenas Barnes
The service was phenomenal as always. I love that in need I can come to yall last minute and know ima be taken care of. And Erin at the D hotel in Vegas went above and beyond. Very much appreciated
-
December 2023 by Gregory
Excellent service I tried enterprise because another car rental failed me but enterprise helped me out and got me on the road in no time. I deal with same agent every time I go she was excellent and very helpful .
-
December 2023 by Priya Cohen
tried to call a few times and it didn’t go through. when it finally went through, no one answered and i was able to hear the representative on the phone with someone else. they gave out personal information while i was on hold and i could hear everything. i can’t help but think that they’re leaking my personal information as well.
-
November 2023 by God Bless
Staff is Friendly and Quick.to get you on your way. Vehicles rented are clean and runs great. Recently rented new luxurious hybird cars and love the experience.
-
October 2023 by Tim H
Do not trust your confirmation email. They may cancel the reservation without notice. I am reporting the issue with BBB. I reserved 2 vans for an organizational fieldtrip. I called them to make sure the online reservation even though I have confirmation email, and was just told that vans are not available even though I received a confirmation email. If I did not call them it would cost 10k+ to cover the event. The worst experience ever.
-
October 2023 by Zebeth Newton
Staff is very friendly. Will visit the Military Hwy in Norfolk rental place for my rental needs. Keep up the good work.
-
August 2023 by Thomas Kuntz
. Had an insurance rental during major prolonged bodywork from accidents. Excellent courteous service the entire time. Was able to drop the rental at the airport when I left the country. Saved me the expense of an Uber!
