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November 2023 by Anonymous Mouse
SHADY BUSINESS ALERT!!! DO YOURSELF A FAVOR AND NEVER BUY A CAR HERE. 41 DAYS AND NO TITLE!!! HIRED A LAWYER YESTERDAY!! I will keep editing this so it pops up as most recent review. After what seemed to be a nice car buying experience, 41 days later I still do not have a title for my car. Temp tags are expired so looking at an $11k paperweight in my driveway. Lost count of how many phone calls and excuses, said they mailed another set of temp tags. Not a single call back from the owner. All other reviews indicate the owner likes to sit on titles and not release them, even after paying for vehicle in full with a cashier. Little does this shady owner know, he's about to catch a lawsuit and a report to the attorney General for a fraudulent vehicle transaction.
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September 2023 by Rachel Howard
I bought a 2012 Toyota Sienna minivan from Drve Now Auto Sales on ,East Little Creek road in Norfolk. Scot was the Salesman.He was so helpful and friendly. We love our new ride. If you need a new car go see Scot.
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September 2023 by Shawndra Lockett
I have purchased two vehicles from this used car sales dealership and can say each time I’ve been pleased. Scott is a honest, pleasant, and customer oriented salesman and I have always been satisfied after doing business with him. From the purchase of my Range Rover to the purchase of my Mercedes Benz SUV. It was a seamless process. Thank you Scott for everything.
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September 2023 by Amber Patterson
I read previous reviews and decided to consider the good things people said despite some of the bad reviews and I’m so glad I did. I purchased a SUV from this dealership. I worked with Scott and he was wonderful and super helpful. After having bad luck with used cars at other dealerships within a short period of time (3-4 months) I wish I went here to begin with! He didn’t pressure me and put my mind at ease with the vehicle I purchased. They did a fresh oil change and inspection for me. Highly recommend this place if you don’t want to deal with the up-selling dealership pressure and want a good reliable used vehicle. Scott really was great to work with the entire process!
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August 2023 by Axel Safrit
The owner was incredibly helpful and accommodating. When any issues came up he was happy to find a solution and at the end of the day I got an awesome car at an awesome price. Thanks Scott!
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August 2023 by Latoya Gregg
I did my research online and found a great starter car for our son. Scott was excellent with his service. I found a problem with the care that waas minor and he tookk care of it immediately. I am pleased. The vehicle we purchased was well maintained from the previous owner and I feel it was priced at a great price for our budget. Ask for Scott when you visit Drive Now!!
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August 2023 by patrick osborne
Scott was able to help me find the vehicle I was looking for. His customer service is unmatched. The process was seemless and painless. Highly recommend him
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August 2023 by Joy Winchester
Great place ! Such a quick and easy process , Scott did a wonderful job making sure we were happy and was extremely helpfulI would recommend him to anyone !
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July 2023 by Jeff Mold
I finally received the title to my car. Its been running well so far but learned needs rear brake work at a cost of $500. Also needs two new rims at a used cost of $75/ea. Front end shimmys when braking - most likely needs new discs and pads. Never got a CS callback over my concerns with the title. Basically, it seems, we got your money, now we dont know ya.
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June 2023 by Jay Mo
Its been thirty days since my $11,000 purchase at Drive Now and, as yet, I have not received clear title on the car from the VA DMV. I visited the local DMV office yesterday and they report there's no record of title for the car. I phoned 'Scott'', a salesman there, yesterday about it and he reported he couldn't talk about it as his 'son cracked his head open' and he's with him at the hospital. True or not, it's always something with this guy, i.e. he's on vacation, his ex wife is in town, etc. Given the wide variation in thereviews of DriveNow customers, it's clear they're just flipping cars at this dealership and they apparently don't know more about them than what their customers eventually discover. Sometimes a car is good and sometimes according to customer complaints, the cars are very bad. It looks like you're basically playing Russian Roulette at Drive Now. Personally, I'll never go there again and I don't recommend them.
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September 2022 by Arquette Pendleton
Was looking for a decently priced SUV for my wife and found this gem. We got in contact with Scott and he was such a pleasure to work with. We got a great price and after getting the car we did have a small issue and I contacted Scott and they got it taken care of efficiently. Great staff and fair prices, will definitely look to them for future buying needs. Thanks for making the process smooth and easy for my wife and I.
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June 2022 by Low Key
Do Not Purchase from this dealership! I repeat Do Not purchase from Drive Now Auto! The process for buying a car here is very easy, I was wondering why that was. Now I see! From my experience, they will sell you a lemon and within a month the car is a total disaster. I’m in the process of making a case against them to the BBB. They should be shut down! If you don’t mind wasting your hard earned money, then by all means this is the place for you. After you purchased a vehicle from here, they will ghost you and ignore your calls. Very unprofessional establishment. It’s all about a dollar and not about the Comfort of the customer. I repeat Do Not Purchase From Here!
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March 2022 by Aiyana Nelson
My experience with this dealership was great! I recently purchased my 2011 jeep compass and I am in love with it. When I first looked at the car is was super clean and in great shape. Scott was super informative and answered any questions I had. He made the process super smooth and was very open with all my options that made it a simple process all while at a price that fit into my range. I would definitely recommend seeing Scott if you're looking to purchase a car from this dealership.
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March 2022 by Jonea Niblett
I had the great pleasure of working with Scott with my new purchase of a Toyota Camry. Scott was very polite and wasn't pushing me into buying anything. He has patience because I was over the bank and he worked everything out. Overall, I had a great buying experience with Scott. If you're looking to purchase a vehicle, please check Scott out.
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March 2022 by Lakisha Ferebee
Scott at drive now auto sales was awesome he took very good care of me and help me purchase my 2014 ford escape
