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February 2024 by Dr. Brittany Albany
I had a horrible experience on 1-20-24 at 4:25 PM. Trans: 39046.Cashier Katina had a horrible attitude. She told me that I had to pick which coupon I wanted to use. I couldn’t use the $5 off of $25 on Saturday and a clipped coupon. I asked her politely why and she stated she didn’t know why and made the experience harder then what it needed to be. In a climate like today I know it’s hard to find good help. But my goodness, I wasn’t asking for something that was impossible or out of her job description. She was mad I asked her to use coupons to purchase. I asked to speak to a manager but the manager wasn’t in. I tried calling the store and the phone continues to ring busy. That’s probably why Katina feels like she can do whatever she wants to do. I ended up going to another DG in Chesapeake and had no issues. I didn’t even have to ask about the coupons because they were linked to my account and the cashier just used them. Hopefully, a manager or corporate sees this review and can train your employees on better customer service and how to use coupons. I do not recommend this store and would advise for you all you avoid this location.
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January 2024 by Hyianna Charles
they stay closing early everyday, the hours say they are open until 9 yet the store is never open past 8:30 and i need to get some important things im tired of wasting my time change the hours if thats the case
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August 2023 by Gerardo Torres
To the General Manager... The guy closing the store on August 2 2023 deserves a raise. Today is my second day in Virginia and i had to buy something extremely important to me and i thought you guys closed at 10. I got there and the guy met me at the door and asked me if i wanted to come in and he said "one minute' meaning he was willing to let me get what i needed before he closed. No other store or employee in my 44 years of life has done anything like this. going above and beyond to do his job and still have a great attitude about his job and towards custmers he dont even know. So, yes, This employee you have right now deserves recognition and im not talking about a simple thank you for being a Dollar General family member or a pizza party... He deserves a raise. Employees this good are seriously and extremely hard to find and you should let him know how thankful you are for having him on board.
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September 2021 by J Overman
This store doesn’t open on time. And at times the store is full of clutter on the floor as if the employees never completes stocking the floor. They could at least organize items so they are not in customer’s way while shopping when they abandon particular areas.The staff seems uninterested in assisting. Only one staff member has greeted me from the times I have visited there. The store’s selection is the best thing though. The variety of household and grocery items are quite the treat. Professionalism and customer service is a bit inconsistent but the store’s hours, pricing and selection make it worth the return trip.
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June 2021 by Dee-Jay M
Coupons on the app don't work. Today is the last day for the $5 off when you spend $25 after taxes, i spent $33 and still didn't get the $5 off it never works. I don't understand how they offer coupons and don't want to give them to the customers. Then when you ask the employees they don't know what to do or anything
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May 2021 by Gina Marie
Great product placement found what I needed plus some
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March 2021 by Geraldine Banks
Merchandise available,the Appearance of the stores needs environmental specials to keep the place clean. Unattractive to shop!
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March 2021 by iiamlenora
They work extremely hard, and have never ever once given any person an attitude they are amazing. I appreciate them genuinely those ladies are so nice, and hard workers I have to give them 5 stars, plus if you download the app you will walk out of there with at least 9 dollars save, I did it the other day, but thank you ladies you guys always remain professional?
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March 2021 by Vanessa Gauthier
Cashier was very helpful and super friendly!
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March 2021 by Sidney Carr
Clean. Store. Stock Very Visible!#
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February 2021 by Cherrelle Russell
Great dollar store. Affordable and money saving
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February 2021 by Aaron Jackson
You get to find your items for generally around a dollor or 2.
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January 2021 by Angela Hall
The store Manager was great. The product was Fresh.
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December 2020 by Karen Pino
Everything was easy to find, aisles are small, but that's their business model. Staff was nice.
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November 2020 by tamme Harris
Where can you go to buy anything for just a dollar??? Right here at dollar tree!#
