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July 2024 by GregVaBch T
07/06/24
Been coming here for a minute to buy medicine, lube, sweets, stamps, CPAP supplies when the had them. Mostly greeting cards. Had a young man help me, he seems like he does not really care about the job and his coworkers seem exhausted by him. Seems like a nice guy he just does not care. I think he thought I was using food stamps. It's unclear. I told him Stamps, he still was unsure of how to proceed. The coworker seemed broken and said just scan the barcode. The young man clearly does not want to be there. He is very pleasant and does the basics. The Stamps thing just through him off.
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May 2024 by Latoya Carter
Amanda from the pharmacy department is the rudest parm tech and should immediately be terminated. I arrived at the drive thru at 12:28 to nothing but a nasty attitude. She asked if I was dropping off or picking up, I said dropping off. Before I could get my I.d out and insurance card she started to get snappy, stating can she have the prescription to see if they even have it. She said she can have it available In a few (BEFORE LUNCH) and to pull into the parking lot and wait for it. I waited for a HOUR AND THEN I DECIDED TO PULL AROUND TO THE WINDOW. As I'm pulling up I see them pulling down the gate so I pulled around and went inside. I see her walking out and said hey are yall going on break. She said YES AND YOUR MEDICATION IS READY BUT YOU HAVE TO WAIT UNTIL WE COME BACK AND JUST WALKED OUT AND SAT IN HER CAR AND ATE LUNCH. I understand the break time but don't lie and on top of it be nasty to your customers.
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April 2024 by Keith Cleary
There isn’t enough time in a day to deal with this place. Save yourself the trouble and have your prescriptions sent to another pharmacy.
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March 2024 by dominique washington
I have been trying to get my boyfriend’s medication refilled consistently for over two weeks. The pharmacy never answers. Never. Because of their terrible service, and dirty store, I’ve had enough. I moved my prescriptions and my boyfriend’s prescriptions to another pharmacy and will not be coming back. Oh and the other CVS I called in Virginia Beach due to this location not responding, answered the call and refilled his prescription on the first ring.
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March 2024 by pete Becker
The Pharm, has sunken to new lows! Bad Attitudes, and Slow. No customer service!!! I wish I could get my meds at a store as close as this one, I would go there.
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February 2024 by Dakeisha V.
The pharmacy has went downhill within the last couple of months! Please hire more people how is the parking lot filled but not with shoppers but with customers needing their medication every time I come to pick up my medication there is a line not a short line but a long line with 10+people waiting
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February 2024 by Iva C.
Pharmacy staff is rude on the phone and in person. Will have my prescription filled somewhere else.
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January 2024 by Constance Denning
I've been trying to get someone from the pharmacy on the phone for 3 days because the app told me to call, but no one ever answers. The drive thru has been closed several times because the staff there says CVS won't hire enough people. It's definitely time to switch pharmacies.
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January 2024 by Steven Knauer
Their pharmacy is severely understaffed and 90% of the time when I call, I can't get to a person because of this. I've even been hung up on numerous times.
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January 2024 by Randy Obrien
The person who claims to be the lean tech is just rude, and should not be in a lead position
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January 2024 by Bonita Brown
I recall sharing details relative to this visit previously, but perhaps it was not received by CVS.My experience was wonderful -- the representative who administered the vaccine was very pleasant, understanding, patient, and thorough!! ??
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December 2023 by Simone Snowden
Whenever I call CVS to get an update on a prescription, it takes over 40 minutes for anyone to answer the phone. This most recent time I have been listening to the music for almost 2 hours just to see if the medication was ready for pick up. The in person customer service is okay, the main issue is them answering the phone in a timely manner.
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October 2023 by Lauren Steidl
Hold times are ridiculous. Or they just don't answer
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October 2023 by Cassie M.
Convenient place to get your updated vaccines. Just a small wait, & you could easily schedule on the app. They weren't friendly, but as long as they give the right vaccines correctly that's the only thing that really matters. The entrance is difficult to get into off the road too though, just be aware.
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September 2023 by Val Calderon
My wife and I were extremely grateful for the service Anastasia provided. We came in early for our Covid vaccine shots.She asked us to wait and she would try to get to us as soon as possible.She managed to squeeze us in but still apologized for making us wait.Very efficient with no wasted steps… nice soft touch when she administered the shots! Wife was pleased.
