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March 2024 by Michael Daniel
CVS 972 Little Creek Road may seem like along wait but actually is not. I like the idea I can pickup my meds at 7 am unlike other locations at 9 am
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March 2024 by LEE GOLDMAN
Everyone always takes very good care of the things you are for , the store is very clean and there is alway Stock The Drug Dept. is Alsome
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January 2024 by Anindya Saha
You should be reported to corporate. In fact I'll do. I had sent some emergency medication for my kid looking at your business hour. I reached here to pick up 7 mins before the closure, however some employee lied upfront with some odd stares at me that why I'm here & I heard other employees talking inside pharmacy that they just did put the shutter thinking that they will go early.Not justified to carry a brand value at this location. You are so offensive instead of courteous upon asking why you are close. This is against law.
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November 2023 by Tykia Brown
Long wait time person who answered the phone was rude, said my child perception was at a different cvs and ask did I want the number, I said I’m sorry it was to be sent here she agin said do you want he number for the other store she really didn’t want to hear my concern
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October 2023 by Sonia M.
CVS as a company has public restroom. However at this location we asked a lady for the key to restroom and she frustrated sent us to the front. When someone came the first question was "Are you waiting for prescription?" Then when we explained we just needed to use restroom she answered w/ attitude "Do you have prescription?" "Only prescription customers can use restroom!" We even suggested buying a product no problem. Still rudely said "No! Are you picking up prescription!?" ...We just didn't bother anymore and calmly left. Terrible customer service...
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October 2023 by Richard H.
The Little Creek CVS is very quick if you go inside and get your prescriptions, they know how to keep it moving. The drive thru is always busy, so you don't know where you will get stuck in line, at least it's open. NOTE: Never use the Lafayette location again this is the worst Pharmacy in the area and should be closed.
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October 2023 by Fernanda García
One of the lanes for the drive thru never works and it takes ages to get your medication. Additionally, their system inside the store is sometimes down so it foeced you to use their awful drive-tjeu. Transferring my prescriptions out of here to a pharmacy that will deliver for free. CVS you're losing my business. I won't give it zero stars since I guess I got my prescription filled after all hassle.
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October 2023 by Mike Grump
Just to educate employees on customer service skills...virginia is one of the rude states when it comes to customer service skills.
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September 2023 by Special J.
I don't want to give the drive up pharmacy any stars! They are terrible. Every attendant either had an attitude or no customer service experience. They close earlier than what's listed, they never have prescriptions ready when they say the will. It's piss poor performance. It's sad.
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May 2023 by Matthew Hogendobler
CVS pharmacy drive thru is very convenient but has difficult hours of operation
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March 2023 by Larry Mckinney
cvs pharmacy treats their customers with dignity and respect and it is apptreciated.
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January 2023 by Vegan V.
They used to be terrible but have definitely revamped the place! There are still a few inventory carts hanging around but at least the shelves are fully stocked, if not they'll check the system for you and let you know when the item is due to be in stock. My only complaint is that they only have two tampons... like, you have a choice of A or B and that is it. Not two brands, just regular and super. I have been in multiple times over the last few months, still only two. I think the store must be run by a man. Other than that they're great and well stocked!
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December 2022 by Google user
Dear CVS, I was helped by a young lady by the name Xeanna I believe. She was the most pleasant representative I have had the experience of engaging with in a while. She is an exceptional member of your team and I can tell she cares about providing a quality experience. I have been in customer service for over 20 years and currently own my own business. She has every bit of what an employee of the year has and more. I hope your company sees her worth and what she is bringing to the team because I can gaurantee she has opportunities. Promote this young lady to a district trainer and/or orientation manager and give her a reason to stay. Don't forget the pay bump, bonus, WFH options and increased PTO. Take care of your employees and they will take care of your company!
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November 2022 by Greg Mobley
Dear CVS,I was helped by a young lady by the name Xeanna I believe. She was the most pleasant representative I have had the experience of engaging with in a while. She is an exceptional member of your team and I can tell she cares about providing a quality experience. I have been in customer service for over 20 years and currently own my own business. She has every bit of what an employee of the year has and more. I hope your company sees her worth and what she is bringing to the team because I can gaurantee she has opportunities. Promote this young lady to a district trainer and/or orientation manager and give her a reason to stay. Don't forget the pay bump, bonus, WFH options and increased PTO. Take care of your employees and they will take care of your company!
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September 2022 by Beach Wanderer
I had excellent service on 9/4/22 visit. The pharmacy tech took great lengths to ensure my rx discount card worked. I also lost my keys while I was browsing and the store employee helped me find them