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March 2024 by Arnold Kestenbaum
This is the best level two commissary. The service is always phenomenal. The hours are extraordinary. This is a service that really exceeds my expectations. I have no complaints. If for some reason it could be upgraded to a level three like the one at oceana they would have a wider selection. Other than that I have no suggestions for improvement. Thanks to all the commissary employees and baggers for their continued stellar performance.
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March 2024 by Joe Gillian
Last two months, at least, there has been 1 normal line & one express line open. No matter what time of day I shopped.
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February 2024 by Bradley Keith Joffrion
It’s worth it to drive 20+ minutes to the nicer more organized and clean commissary. Same experience as a bad wal-mart just with better prices. ??♂️
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December 2023 by Cat Ann
It would be great if someone would answer my phone calls
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October 2023 by Quinton McDonald
Decent grocery store to shop at.
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June 2023 by Elizabeth Howard
Great customer service. Not busy on Sunday mornings.
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June 2023 by Anthony
Naval Station Norfolk Commissary is the best I've seen in 40 years. So many good employees! Kayland Gerland is doing a magnificent job! Barris, Judy and so many wonderful employees!
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April 2023 by Vijay Pal-Singh
I want to thank the store manager and in general the personnel working here. I had a personal issue about a transaction I had made and they helped me and made me feel at ease. Not only great customer service but great human beings who really care about the service members and customers who shop here. Keep doing an awesome job here! You guys make it worthwhile and I really appreciate your help and assistance. Thank you.
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January 2023 by Max Sch
This place has a great amount of food from all over the world. But the shopping experience for itself is not really enjoyable.Don't like coming here. Sometimes rude staff.
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January 2023 by Andrea Hoover
Why bother having an express 20 items or less lane when you allow rude customers that have carts full of items over 50.
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December 2022 by Joseph Klinedinst
Great selection of merchandise, but way too crowded.
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October 2022 by Grenade Green
The employees in the meat department needs to attend customer service classses. I asked one os the guys there for some ribs and he said its not cut yet and will take a while i asked how long and if 45 minutes is enough he said yes. Came back an hour i could not see ant employees or the meat i was asking for. A month ago same thing looking for some pork belly i asked one of the guys he saidvto come back in 15 to 30 min. After 45 min came back nobody was on site Buzzed them no answer. Came back again after 15 minutes saw the guy walking i think he went for a smoke break or something just gave up fustrated. On another occasion looking for beef bones or neck bones for soup same thing. TODAY asked one of the ladies working there for pig ears she said this is the beef area, pig is over there. I know that why wont they answer whats being asked? Its like when you asked them for something its like their combative and rude when they answer and its always with an attitude. I guess misery always loves company. Out of all the commissaries i have been this place is diplorable and i have been from west to east coast. This being the largest base of the navy in the whole world. The Boone and Portsmouth one looksceven better than this one. The way the carts are lined up when you get in is very unwelcoming you have to go around to get it. Its unlike any other retail or mercgandusing store.Some of the employees need to go to bysiness classes/ managerial..
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October 2022 by lee cox
I do about half my shopping here because half the stuff I can get cheaper at Walmart or sometimes Food Lion. However they are starting to get as bad as Walmart about not changing their shelf prices. I was just there and 3 things I bought rang up significantly higher than the shelf price, and yes the items were in the correct spot.
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October 2022 by Rob Valdez
Roaches crawling all around the Deli area. I picked up a thing of sub rolls and Roaches crawled on my hand. Never shopping here again.
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October 2022 by György Kovács
I just realized...Took off the shelf jut now. 09/27/2022 5.00 p.m.Why do you sell outdated products???