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March 2024 by Heather
I come here all the time,never had any problems. However, whoever the current lady that's there working in the booth with the pink beanie, very rude. If you're having a bad day or something, Don't take your bad day out on customers. Thanks.
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March 2024 by Jerry Aycock
Best prices
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November 2023 by J B
Typically there’s a wait, but the hoses can reach either side of your car. Cheaper prices than the average gas station.. all in all, I rocks with em
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October 2023 by Regina H.
This is a brief review because I am a frequent visitor because this location and the people who work here are so amazing that my purchases alone support the cause - smiling!The customer service is great. The store is also clean, well-stocked, and well-lighted, so you can see everywhere without reading glasses.The employees walk the aisles and offer help if you need it. If you don't, they keep restocking or cleaning, and they are friendly.The savings on gas prices are enough to get back our money we pay annually. The people who come here to get gas are so darn courteous even during the gas shortages.One time, a gentleman saved me after wasps flew out of my gas cap area and stung me when I opened it to pump gas.Anyway, great store, great gas prices, wonderful neighbors. Come out and see their smiles and catch a sale on brand-name shoes and clothes.
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August 2023 by MIchael K.
I bought a television from bjs a few years ago. And it stopped working. I asked at the membership counter if they would help me to find the receipt to see if still under warranty. The lady refused to help me. They track everything you buy and have a record connected to your membership. We got into a heated argument. I walk out that day without satisfaction from my encounter. This was Norfolk Va. Store. I then went to the Virginia Beach store and did some shopping, and when I was checking out, I found that she canceled my membership behind my back. Without a refund. So, the membership counter opened up a new card for me, and I paid her for a new membership. So I had an appointment for a rotation with the tire department because I bought my tires there. I sat in the waiting room for about an hour. Then, the attendant refused to rotate tires because of a nail in the tread of one. Said tire would have to be replaced. I fixed it with a plug in 5 minutes. Today, a week later, I tried to load coupons on to my membership card online and find that my new membership is not working. I have no membership. beware of joining such a club. By the way, when she canceled my original membership, it erased all orders from my record. So tires, tvs no more record.
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July 2023 by Jay Petersen
Not the best BJs around but it'll do when you're almost dry. I guess it could be better but I won't complain, they say there's no such thing as a bad BJs but I don't necessarily think they're right.
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May 2023 by Donovan Mosher
Gas station closed at 845PM instead of 9PM on Saturday.
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February 2023 by V B
The young man attendant was nice, helpful and cool. Idk his name ? but he was there last week.
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August 2022 by Soulmaster Soulmaster
Best prices in town
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July 2022 by Victoria Oxendine
Pre-authorized my debit card for $125 for gas, we only pumped 60.03 (6-19-22) STILL WAITING ON MY REFUND OF 64.97 to go back on my card... What's the hold up?
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March 2022 by Shaquila StarPower Turner
Today is my 38th bday. The young lady in the bakery today who gave me my cake did such an amazing job. I def left her a tip. I've been getting cakes for years now for me and my kids bdays and I've never left disappointed. Always better than what I even expected. Just wanted to acknowledge the bakery and let them know they're appreciated. What you do doesn't go unnoticed and you've been making me and my family smile for years now. Best wishes to you all at BJ's! Thanks again!!!
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December 2021 by Robert Coleman
Just stopped to get gas
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December 2021 by David B.
Found out the stupidest thing today at BJ's. Wanted to grab a gift card here for my grandparents cause this is the #1 store that they always go too. Thing was I couldn't even buy a gift card for someone else cause I didn't have a membership. Hope everyone finds this stupid/ funny. I know people pay for a membership to buy items in bulk and at a discounted rate, but a gift card??
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November 2021 by Valeria Wlms
Stopped in for a quick fill-up. I approached the window to pay and the attendees both look at me like I was interrupting them. I made eye contact with the guy who says as he places the sign in the window that it was shift change and continued looking down. The on coming never once looked up. I tapped the glass to ask how long and he states/motions 10 mins. I leave and politely tell a lady who was heading towards the window of the situation. I waited patiently in my vehicle and glanced back in about 4 to 5 mins. and I see someone heading to the window and proceed to pay. I get out and head to the window and I asked the girl why she couldn't haven't came over the speaker or have the off going at least let me/us know they were done. She looked at me very stupidly like she had no clue. Courtesy would be to let the customer know they were done. Very poor customer service. I frequent this BJs and had never experienced such rudeness before. Just saying.
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November 2021 by Vickie Randolph
Had reasonable priced gas, a save in times like these.
