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September 2023 by rachel
For the love of God do not shop at this Biglots . The blonde female manager Thier is racist and shouldn't be working with any customers she left a a security tag on a garment I purchased at Biglot when I returned to have them removed it I asked for compensation or very least an apology because I needed to wear the garment at an event. And was unable. Instead I was berated by the manager and told she would not remove the security tag . She called me idiot for expecting some sort of an apology. Saying it happens often and "so what" I was inconvienced. I had to call the police because I purchased an item and unable to use it . How Biglots has her as a manager is beyond me. She said black people like you come in here all the time expecting too muchReally? Wow
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September 2023 by Tanya Garvin
It's a store the lady at cheek out was really nice. We looked at this while there
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July 2023 by justme nonya
The cashiers and such are really nice but anything to do with furniture and its absolutely horrible. Youre waiting forever and the man is super rude. I will never in my life attempt to buy any furniture from here with this person working here and im leaving this review everywhere i can because come on!!!!!!! It takes nothing to be nice especially after you've been waiting forever for them to even come
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July 2023 by Ashby Collins
Besides a broken bed in a box, this is my new go to! Great deals on some things, others are extremely overpriced. Overall great value. Just know what you're looking for and DO NOT buy big purchases here!
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June 2023 by Yolanda A.
The furniture department is horrible. I dont know why this man works here at all in furniture. He is super rude and will make you wait for a long time with him doing nothing. As i write this its already been about 10min. Im just over how rude and nasty this man is.
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June 2023 by kathy blanchard
While in the area I went in to this Big Lots store. I wasn't expecting much as they're in a shell of what used to be a shopping center. Irregardless, the cashier on the day of my visit was so very wonderfully nice, as was the lady working the floor. This store is definitely worth another trip from where I live!!
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June 2023 by Amandajo Harper
Had super cute planters, and a lot of them were on sale, cashier was super friendly but I will say it felt as if a manager was following my son and I around as we shopped the store, him being a rambunctious 4 yo was excited about the toy section.
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May 2023 by Mel
Big lots is great! I can find things here you can't find anywhere else. Prices are comparable and if you sign up for their rewards program you will get discounts and coupons for $5 to $15 off your purchase. Be a big lots rewards member, it is quick to sign up. If you are military with the big lots rewards, you also get an extra 10% off. Very nice.
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April 2023 by Sean Alvarez
This was my 1st experience with purchasing an item from Big Lots and it wasn't a rewarding one. I ordered an item online from a store that was about 30 minutes away. When I travelled over to pick it up the employee in that department seemed confused about an order for that day and then asked if I was Sean and pulled a crumpled up piece of paper from the garbage can. The employee then told me that the item I was looking for wasn't in their inventory and that I would not be charged. Although I wasn't extremely upset I thought that the situation could have been handled better. I could have been saved a thirty minute drive and the cost of the gas for the drive if I were contacted rather than having my information crumpled into a ball and thrown away. This single situation would not stop me from shopping from Big Lots in the future. It isn't my intention for this to be a BAD review I am only relaying my experience and would not even have done this had I not been contacted by the store asking for a review.
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April 2023 by T. Beaulieu
I was so delighted when we went through the doors. Great items, great service patient, and hard workers
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April 2023 by Adriana Marie Tilson
Ehhh...sales associate very unaware of products no longer sold..also price nothing really special.
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April 2023 by Christ Van Hamlin
Took awhile to get any assistance. Although the sales associate was helpful when we did find one...
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March 2023 by Isis Spicer
Waited by the furniture service for 15 minutes after asking an associate to send someone over there. Employees literally made eye contact and vanished. Do better.
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March 2023 by Lovely Rita
Love this place great customer service. They have really good prices and I found everything I needed. They also have furniture and anything you need for your home.
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February 2023 by Tearo Johnson
One of the cleanest and most organized stores I have seen in Norfolk. And the staff was excellent especially the cashier I believe her name was Brie..