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January 2024 by Matt Prosser
In septembar my son and I were leaving an air show driving back to richmond, virginia. My radiator blew. These guys let me in close to closing. Diagnose the issue. Had it repaired the next business day. The pricing was fair and the workmanship was good.
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January 2024 by Janice Losbanos
I have been going to Big Al's for 5 years and am very happy with the kind services
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November 2023 by OldManJM YT
Took my car here for a brake check. They were friendly and let me know my brakes were fine, no charge
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October 2023 by Madelyn Starrett
They saved us a lot of money and are honest! We were told by Firestone our front breaks had failed the inspection and needed to be replaced. we had our card in hand ready to pay Big Al's cheaper price for the job, and they wouldn't do it, saying our breaks were practically new. Instead, they helped us advocate for ourselves. And we ended up passing the inspection without any more money spent. They have our business!Service: General repairs & maintenance
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October 2023 by Debbie Garrick
They are very friendly, efficient, and competent. I can trust them to tell me the truth about my car and do what is needed at a reasonable price. They are my go to place for car maintenance.Service: General repairs & maintenance
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October 2023 by OldManJM on Youtube
Took my car here for a brake check. They were friendly and let me know my brakes were fine, no charge
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September 2023 by Sarah Stradling
All around easy, smooth and much more affordable experience. The technicians and Eddie took great care of me and provided a very honest opinion on what I really "needed" done vs what the dealership had asked me to agree to. Will definitely return!Services: Auto brake repair
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August 2023 by Lucas Reca
Had a great experience! Richard was very knowledgeable and accommodating. I came in with issues installing a part on my truck. They got me in and out. Highly recommend.
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August 2023 by Brian Goldner
Really friendly people but they took a little too long just to do a oil change shouldn't took them an hour
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May 2023 by James Doan Stauffer
Would never be back to this location. Go to the one on military way more qualified place.
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April 2023 by Emmanuel Crespo
Excellent customer service the customer service guy super professional and helpful he answer all my questions and good quality of workAnd the price was super affordable i give him 5 stars on excellenceService: Exhaust
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April 2023 by Howard Sherburne SR
Tried to do work that AAA did 4 months earlier. Stated ready to fall off, tried to charge $1700+. Gopro caught the whole thing. Took them to court with Warrant in Debt. We W O N!!!??????!!!!!!!
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April 2023 by Ronnie D.
Brought my car in due to ac issues and left with cooler air. Great service! Was in and out in no time at all! Definitely recommend!
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March 2023 by Charisma B
Have a 2014 Honda that I let sit for way too long. These guys were professional, quick and honest. The cost was very fair as well. I will definitely use them again in the future!Services: Brakes
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February 2023 by Angela B
I love big Als. Honest guys Jeff has great customer service. He's the reason I keep coming back and the prices. Thanks for always being so kind and helpful.