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August 2024 by Riley Beecher
Avoid purchasing a vehicle from this location. Selling lemons is what they do.
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August 2024 by Ukana A. Perkins
Excellent service
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July 2024 by Pamela Hampton
Always did right by me. Let me choose, based on budget, the level of repair and I was always satisfied with the work.
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May 2024 by Angela Simmons
Good customer service
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May 2024 by Jermiah Bernard
Good work but parking is crazy and there customer service skills sucks
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April 2024 by Taylin Payne
They are so rude I was on hold for an hour when I was trying to find out if my car was there my insurance had to get involved and called them. They were rude to her and she even said that she was on hold for a while about getting the car back. I will not be coming here again. I won’t even recommend other people coming here again they need better attitudes and they need to answer their phone.
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February 2024 by Michelle Saunders
I was 3rd in line but still got out if there pretty quick. Multiple people able to inspect caters helps alot. Thanks for good fast service!
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February 2024 by NEW BELLS ON THE BLOCK
Fast and friendly
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January 2024 by Al Graham
After talking to the lady and the guy who work in the shop office I won't be coming back here, wouldn't recommend transporters to come here either
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December 2023 by Greg Atkinson Sr
All went very well very nice customer service and on time. Thank Baum's service center.
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September 2023 by Jacob Barrow
Outstanding customer service and professional career maintenance. Professional and insightful
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September 2023 by Lu Long
Quick and sufficient
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August 2023 by Darren Anderson
Consumer beware!. My daughter had a state inspection done here. The vehicle had just completed a complete service done by a Dodge dealership. All recommended service was up to date. Baum Auto Repair failed the vehicle due to stating it needed new engine mounts. They were just inspected by the Dodge dealership and were serviceable. I had her take it to another location and asked to specifically inspect them as they were noted as a failure. The new inspection revealed there was no problem with the engine mounts and the vehicle passed the state inspection. Recommend you aseek an honest auto repair establishment.
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August 2023 by Acasia White
I would put zero if I could, they stole my car title. One of the employees lied to me stating he was the manager when he wasn’t. They kept giving me the run around trying to protect their employee. My car was in an accident and I was new to Virginia. They completely took advantage and were just terrible. Thankfully I got help from my car insurance and the police.
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August 2023 by Micah Rodby
They're busy over here but they'll squeeze you in. I had an inspection done. Took a minute, but I have no complaints. Very strait forward
