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February 2024 by Angel Anchelergues
Very good without understanding, but we solved the issue
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December 2023 by Raquel Millacci
I just wish that everyone would be kind to each other but also be communicative about boundaries and experiences and intentions. Anyways, this place is OK but they b won't fix your phone, they'll send you to someone else.
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October 2023 by Derek Pelletier
Jasmine has always been extremely helpful, friendly and always approachable anytime I have had questions or needed any work done to my phone. When I received my new phone and the transfer process failed, she saved me from a stupid amount of stress I was developing thinking I had lost all my photos of my family on it. Truly a blessing of a woman and so happy to always see her when I go into that shop. Her and Hector working together is truly a vibe to be around too! Such positive aura and a pleasant atmosphere anytime you talk to them!
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October 2023 by Tremaine Person
I was happy to meet the helpful hector he was able to handle both situations I came in for in about 10-15 minutes I was excepting to be about an hour but he’s the best!!!!!
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September 2023 by Antoinette Dayot
Jazz and Hector are incredibly professional, knowledgeable, and patient. The service they were willing to provide was educational, above, and beyond. Although last minute and 15 minutes prior to closing, they were able to find a solution to me and my husband’s emergency visit. Thank you, so much Jazz and Hector! We plan to choose this location as our #1 home store.
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September 2023 by Oliver Pringle
This AT&T management team is absolutely the best in Hampton Roads. Jazz is the best in what she does. Any questions I’ve asked her, any tasks I’ve given her, she’s always solved them. Any promotions AT&T offers she makes sure she explains them to me and any other offers that could help make me as being a tenured customer. My spouse and I have been with AT&T for over a decade and we feel safe to say AT&T is the best provider we’ve had. Customer service, upgrading of our phones, the cellular service etc. Keep up the good work Jazz and AT&T from a valued, loyal and happy customer ??
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September 2023 by Jim Shirley
Once again Hector is AMAZING got my new iPhone 15 Pro Max set up in a flash. What a great service AT&T has a winner with Hector
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September 2023 by Bruce T
Excellent service! Was out of town and called for help with my device and without hesitation the manager assisted and was able to talk me through it. Fantastic service!
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September 2023 by Vino 4000
Jasmine is great at her job my experience was amazing! She made my transfer from t mobile easy.
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September 2023 by Margaret Hayes
Jasmine the assistant manager very knowledgeable, attentive, and veey patient! She didn't give up and went above and beyond! We will be back soon.
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September 2023 by Bryan Cornell
Hector is the man! Very nice and respectful. Doesnt try to sell you stuff you dont need...he focuses on the needs of the person. I met him when he came and bought a camper from me and he was such a good person and very patient, that I told him I would be switching over my phone services to AT&T with him. He hooked me up and I have ZERO complaints! Top notch guy!
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September 2023 by Jennifer Cosimano
Tylique Got me two new phone lines out the door no issues ! He was absolutely a pleasure to work with !Very knowledgeable and attentive ! I will absolutely be back for any of my phone needs
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September 2023 by Marcus Brantley
The team was very helpful, I had a complicated situation at a new customer and the sales rep Morgan was amazing and helped me come over as a new customer to AT&T. 10/10 would recommend
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September 2023 by De'Ara Gadson
Came here with the intention of upgrading my phone and was immediately welcomed by Tylique! He did an awesome job 10/10 would recommend him to anyone :)
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July 2023 by Waziri Awonusi
The customer service I recorded from the employees at this store is always absolutely great and my family and I trust no other store.
