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February 2024 by Dan Burgen
I give 5 star to The guys at American transmission took my car in they were right on it tells me the details on it and fixed it right away glad I went to them always will be my go to repair shop no hidden extra fees or work thank you guys
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January 2024 by Charles Wynne
So my transmission went out and was told to call this guy because they were the best. Well if I was yal don't take anything you have to then. I went without my truck for pretty much 3 months and my transmission is worse then before it went out. My rear seal still leaks and was supposed to be fixed and it dont shift right and it grinds gear when I put it in reverse. Everytime I hit the gas at a stop light it feels like it clicks into gear to go when it should do that. Shifts hard. Yeah this shop ain't worth the time or money you'll spend. I m talking to a lawyer now because the money I spent I shouldn't have not one dam issue.
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December 2023 by Michelle
Ok I’ve never been to a transmission shop that diagnose the transmission for free, and he actually showed us a transmission that was took apart and explained the issue we were having with ours it was amazing never had that happen, honest and reasonably priced awesome, because I’ve checked around to quite a few places, so I wrote all that to let people know that it’s the place to go!
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September 2023 by Gina Johnson
Rebuilt my transmission So far so good!
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March 2023 by Brenda Lassiter
Waiting for my truck any day....
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January 2023 by sunnie4noreason
I took my Chevy Equinox in for a transmission repair. It was supposed to be a straight forward repair however, it wasn't. As they were making repairs there were other issues that popped up. Sure as the supplier sending damaged parts and the turn around time was crazy. They got the job done even in the mist of all the crazy things that just kept popping up. I am grateful to them.Service: Transmission
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August 2022 by Denise Sanford
These guys are very knowledgeable and professional. They explained what happened and what they were going to do to fix it. They also checked a couple of other things for me and again explained what was going on. The price was great and they even have a 10 day check where you bring your vehicle back and they check it, then your warranty starts. This has been the best experience since I have been in business for myself. We need more companies like this one around.Denise SanfordD&D Medical Transport LLCService: Transmission replacement
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July 2022 by Sharon Clark
Checked transmission and advised it was a 90 dollar party that could easily be fixed and didn't even charge for the diagnostics.Service: Auto engine diagnostic
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April 2022 by Shelby M.
Had my car taken here 2 fridays ago. Was told a few things was wrong with my car. Found prices to fix everything together or just the main issue and they told me two different prices. We told them to fix just the main issue. Never got a call back from them, til It was ready to be picked up. Went to pick my car up and bammm they hit us with the highest price and told us that everything needed to be fixed. Without calling us or anything they just made the choice on their own. Highly DONT recommend them, WILL NEVER use them again. Out 800 more dollars than expected but it don't matter to them. They aren't even worth the one star.
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April 2022 by Ricardo Vidallon
Super Excellent Service. These guys got the job done fast and on time! I highly recommend.Services: General repairs & maintenance
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April 2022 by Scott Schaeffer
I thought they are great kept me informed of process very reasonably priced considering it is a transmission I will definitely recommend them ? thank you Wendell n Richard n Guys in shop
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February 2022 by Jamal Rucker
Simply put, they lied to me about my transmission without even looking into the issues I asked them to. Even when they told me it was the transmission, I asked them about the other issues I wanted them to look at and was basically ignored as the transmission continued to be discussed. The worst part is that they even pretended to have talked to me on the phone prior to my diagnosis. Had I not called the number of the person that I originally had talked to I probably would have still had the same problem! When I called him thinking I was calling them since they pretended to have talked to me, he said "I've been waiting for you all day". I wouldn't have known that they lied about talking to me. That was the first red flag and the reason I didn't return. Then when I had a new diagnosis done, it wasn't my transmission AT ALL. I remember the guy from their building saying "Yea, that's why when you go above 40 mph it starts making all of that loud noise, etc." after the person who took it for a spin for diagnosis returned. I thinking to myself "My car doesn't do that...I drive all the way to Richmond from Portsmouth every week and it has never done that". He never even mentioned the REAL issues that I told him I had lol. It was just straight up "Yep, it's your transmission" and the worst part is I believed him and was on my way back with the money before "I called them to let them know" only to find out they weren't even who they pretended to be.***Not sure if this shows that I edited my comment from a 5 star to a 1 start but that's because I thought I was leaving a review under the person who ACTUALLY helped me after I left them. Then when I saw that it was under them instead, I came back to edit and leave a review about them.***
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February 2022 by George Brown
Very honest. No problems at all.Will recommend them to others.
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October 2021 by dirty bird
Rick and the guys here did an excellent job on my truck. 2007 f150 got a reman trans. I took it in on Wednesday and they looked at it right away. I picked it up the following Thursday ready to go.Fast work at a fair price. Couldn't ask for more.Service: Transmission
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September 2021 by Christopher Morrow
Very professional and helpful
