Advance Auto Parts, located at 1700 E Little Creek Rd in Norfolk, is known for its excellent customer service and a wide range of automotive aftermarket products. Customers appreciate the helpful staff, who provide assistance with everything from battery issues to parts selection. The store offers various complimentary services, including battery testing, engine code scanning, and wiper installations with purchases. Many reviews highlight the quick and efficient service, with staff members like Ian and Chase receiving specific praise for their professionalism and knowledge. The store also features leading brands such as FRAM, Carquest, and DieHard® batteries. Additionally, shoppers can benefit from the Speed Perks loyalty program for discounts on store items and gas at participating Shell stations. Overall, Advance Auto Parts stands out for its friendly atmosphere and commitment to customer satisfaction.
Great customer service! Have been coming here for over 25 years and the service has always exceeded my expectations.
September 2025
Staff are always friendly and helpful. Got all the parts needed to do my own brake replacement.
March 2025
Nice folks, great service, love to help their customers. Was there recently for a new garden mower battery and they were not only helpful and courteous but made sure I had the right there right replacement bolts also. Thank you very much.
