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February 2024 by Nancy Johnson
Very good customer service. They keep you up to date on vehicle progress. They are more accessible than the dealership with quick turnaround. I have had 3 major services there in the last 6 months with no issues: camshaft adjuster & coil replacement, upper catalytic converter replacement, and full tune-up (spark plugs, wiring & coil, etc.) on my Hyundai Santa Fe Sport.
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December 2023 by Tami Augustson
My alternator went out and just about every mechanic other than dealers are closed on Saturday now so I took it to AAA. He said they would have to check on the part but they close at 12. I explained that my mother uses a power chair and that was the only vehicle with a lift to take her places. He said no promises but he would do his best and was able to locate the part. About 2 hours later I was on my way. Very friendly and on the ball.Thanks for being open when it counts!
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November 2023 by Dayna Arnold
Fast work, and they don't try to get unnecessary money out of you
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November 2023 by SusanT Pollard
AAA needs to train their staff, as this IS A MEMBER organization.
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October 2023 by Dee-Jay M
Went in because I was having car troubles. I thought it was my transmission, they charged me $130 for a diagnostics then had the car all day call me twice and told me they couldn't figure out what was going on. I told them to keep it and try to figure it out. They end up calling me back several hours later to tell me they finally got the car to trip the codes and told me I needed a new transmission, $6,500 I thought to myself let me get a second opinion after talking to a couple of people took it to another shop which the diagnostics was free, they told me I didn't need a transmission and they are not going to sell me something I don't need. Highly disappointed so hard to find trustworthy mechanics these days never going back again.Service: Transmission
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October 2023 by abbottrm85
Guy at the counter is EXTREMELY rude and couldn’t care less to listen to you. Cuts you off while you’re talking.
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September 2023 by Tristin Clark
Rude staff when in the phone. I've gone there for service a couple times, but my experience has gone down with every visit
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September 2023 by Rust Scott
Towed truck there and they would not even look at it and said take it to a Ford dealer. Cost me 2 tows!
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July 2023 by Rusty Barath
Told us twice our transmission was out. Charged us $136 for diagnostics. Took it to ammco transmission, nothing wrong with transmission. Very dishonest and rude. We expected better from aaa.
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May 2023 by Dale M.
I was welcomed with a big smile from Gordon! I had no appt and figured I would be there for quite awhile to have my tire plugged. But Gordon told me he would do his best to get me on my way quickly. Less than an hour he walked into the waiting room and handed me the keys.....again with a big smile and "enjoy the rest of your day!" Great experience ! we've been with AAA for over 20 years, they never let us down.
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March 2023 by Jamie Favazza
They consistently do a great job and the prices are reasonable.
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February 2023 by John Winger (John Winger V)
Have some friends who “only buy their batteries from AAA”. They have a battery that is less than two years old, failed and clearly is manufactured by AAA.Without a receipt? Nothing. With a receipt? $ off a battery that lasts less than two years. So much for loyalty meaning anything for this company.
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February 2023 by Wayne Buechler
Very efficient courteous and helpful. I had three nails in three tires. They got me in and done quick
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January 2023 by MCW757
They do NOT honor their own warranties! Have to get a new engine for a problem they supposedly fixed. I followed up several of times with phone calls and store visits about the problem, but no help! Called district mngr and left vm, UT he NEVER returned my phone call! Waisted my money, time, and caused me extra money out of my pocket! Will be seeking legal advice on this one!
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November 2022 by R Cooke
Service Advisor was really helpful. Great customer service and a positive attitude. In and out in 30 mins for my oil change.
