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December 2023 by Trexy M
Terrible customer service ?
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August 2023 by Sheila Alford
I live close by this 711 and this was my go to store for coffee and cigarettes every morning. This store is so dirty and never is stocked up. You think being this close to the airport they would be clean and stocked. They constantly have homeless people standing outside the store and when you don't give them money they cuss you out. I dropped some $ and i couldn't even pick it bk up before the guy snatched right up and he walked away. Was like do something. Also they allowed on 2 different occasions a homeless man come in and fill his containers up with coffee. They were compressed and he blew them up with his mouth. Then filled it up with coffee. I told the guy working but nothing was done. I travel everyday now to a different store. I tried to call the store and couldn't never get anyone. I'm just so disappointed and disgusting. Something needs to be done.
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August 2023 by Gary Dubour Jr
Pump was broken and I still got charged. I don't normally like 7-11 to begin with but unfortunately they're about all I have as far as my trip to work goes. SMH.
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May 2023 by Allen Cameron
10am and they aren't opened. Lady inside just hanging out with the door locked.
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February 2023 by Anthony Fields (Nozmatrix)
Place has been a dump since corporate took it back over. New manager is always yelling at some employee or on the phone yelling.
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November 2022 by Leslie R.
Today is Veterans Day. And it's ok if you don't want to honor or participate in providing discounts on this day to Veterans but to not know what a Veteran is or what Veterans Day is for and to belittle it is unacceptable.
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September 2022 by Mary Ann Hobbs
Extremely clean and very polite workers
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August 2022 by Brian
While I cannot comment about the convenience store since I did not go in; I can say filling up here for gas prior to returning the rental car is very convenient though not necessarily the cheapest around. You do pay for the convenience and close proximity to Norfolk Airport. However, if your company reimburses you, as in my case, then no need to go far.
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January 2022 by Javious Barnard
Very very rude. No customer service skills.
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December 2021 by David Kelley
Walked in for a cup of coffee, and noticed a Ball of Confusion going on here. Customers were walking out fussing, lines weee extremely long, so I put my coffee back. I felt if the cashier’s couldn’t handle their customers in a timely manner, the coffee was old. I went to Wawa
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November 2021 by shannon neiman
Rude and slow
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July 2021 by Marvin Snyder
Got the grandkids some chips
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July 2021 by Patricia Gregory
Friendly staff
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July 2021 by Gregory Bryant
Pumps would not read my card, not the card of someone who pulled in next to me. And associate inside could not have cared less. WAWA was too crowded, but will wait next time. They are friendly there.
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July 2021 by Maya M
Very rude and disrespectful VINCENT IS THE WORST.