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February 2024 by Deanna Mozingo
My daughter & I had a great experience at 518 this weekend. They were patient with her as she drove multiple different vehicles trying to figure out what she was comfortable in. They listened to her about what she wanted,her price range and after every vehicle she tried they were helpful with their input in her next choice to try. We did not leave with a vehicle but we will continue to monitor their inventory & we'll be back for sure. Thanx Jeremiah, Ryan, Joe, Darren, Chad for all being so welcoming & helpful!!
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February 2024 by Chloe Graham
I truly believe I dodged a bullet here. I should’ve listened to the reviews. I spoke to Ryan about a Solara. On the listing it said it didn’t have significant damage and he told me to come check it out. It was on the cheaper end so I wasn’t expecting a super nice vehicle, just something to get me through school. When I walked in and asked about it, he immediately said that I wouldn’t like it. I asked why and he said it was knocking really bad and he had to jump start it every time. That would’ve been great to know before I came from Newport News to check it out. That really put a bad taste in my mouth so I left and took my business elsewhere. The blatant lack of transparency was extremely unprofessional and listing a car for $3500 that has significant damage is pretty sleazy business practice.
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February 2024 by Sierra Leone Records
this place sells piece of shxt cars . my car became useless/un-drivable after only a month of having it . LIARS AND THIEVES DO NOT BUY FROM HERE FOR THE LOVE OF GOD. THIS PLACE NEEDS TO BE INVESTIGATED.
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February 2024 by Sherrie Nicholson
No communication LiesYou have it in writing that they're going to fix something, and they don't. It's not their problem. An inspection was fake.
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February 2024 by Rob F
Chad is a good salesman and will bend over backwards for you. They have a huge inventory of used cars. With that said, I recommend doing your research on any used vehicle you're interested in buying to familiarize your self to the commonly known issues with the make and model you're interested in buy. Again, with all used cars, carfully look it over drive it. I did my research knew what to look for and feel I got a decent deal.
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February 2024 by Olivia West
Chad from 518 Auto was wonderful to work with - friendly, responsive and knowledgeable. We ended up going another route strictly due to miles but our experience with Chad was definitely worth a review! Hopefully we’ll be able to give him our business in the future.
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February 2024 by Billiejo Sweeney
We had a great experience no high pressure sales, gave a great price for my trade (more then larger dealerships) and the price on the vehicle we purchased was very good. Highly recommend Brandon.
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February 2024 by 757 Beach Hunter
Great dealership with an awesome inventory of vehicles that people can actually afford, highly recommend!
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February 2024 by Pablo Norvell
The Best At What They Do Mr.Andrew & Mr.Joe ??
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February 2024 by lifesjustpeachy 11111
ANDREW!!!! Hands down the best! Worked with me and my husband to get our new car great low miles. I called early in the morning & came in right around 9 and after numerous test drives and finding the perfect fit I was able to get a car better than I imagined. He helps to find cars just like he’s shopping for him. Thanks to his boss as well for being a wonderful person and being understanding.
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January 2024 by Ashlee Owens
I was shopping around for a vehicle in the 8K range and after visiting about 6 dealerships i didn’t think i would find anything. luckily i found 518 Auto Sales. They had the biggest selection, cleanest building and everyone was eager to help and not be pushy at all. After a couple test drives I found my car and love it. They even detailed it and made sure it got a brand new VA State Inspection. Thanks Kyle for being patient with me and helping me find the perfect vehicle !
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January 2024 by Lauren Harris
Omg i had a great experience me and my husband came in to get a car and BRANDON helped so much i greatly appreciate how he took time with us. definitely recommend come on down!!! i left very satisfied thanks so much!!
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January 2024 by Savannah Leigh
Absolutely superb service. Very friendly staff and very easy to work out something to get us a car. Seriously one of the better local lots I’ve dealt with!
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January 2024 by Brandon Reigel
One of the best car dealers I’ve had to work with. The sales team was helpful and were quick to answer questions and didn’t try to force a sale. They offered suggestions and the atmosphere was very relaxed and casual.
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January 2024 by Sean Carlin
Awesome place! I went in just to take a look at cars just to get an idea of what I want, test drove a couple and the 2nd one I drove, I ended up buying on the spot.They gave me a fair price, they were very down to earth yet professional and unlike previous places I’ve been to, everything felt honest and transparent which was a surprising, yet welcomed feeling!After purchasing my car, they told me since it was so recently purchased by them that they’ve yet to detail it so the next day, I was able to bring it in and they detailed it right away! Thanks Brandon and the whole 518 crew for a great experience!
