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August 2024 by candace mabry
Mitte at Patrick Henry Mall in Newport News VA is the bomb. Com. Help me to resolve the issue of a ring where the diamond fell out that my fiance brought me. She was very informative and pleasant and helpful. She deserves to be rewarded.
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August 2024 by Marline Bowers
Lucy Fox the Manager was absolutely amazing, she was spot on with everything and I had no idea what I wanted!
Absolutely a great experience!
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August 2024 by Christopher Greer
The best experience Iv ever had and they have taken good care of any issues Iv had
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August 2024 by Jacob Francis
I have always had great service here. Lucy has always jumped to help my fiancée and i pick out our wedding rings and engagement ring. I will always return back for any future jewelry!
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June 2024 by Grim Goldie
I can’t thank Joanna, Elvie and Lucy enough for the amazing customer service provided. Thanks for making my experience a memorable one.
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June 2024 by Howard Heard
I was treated well by an associate Josie and the store manager Lucy. I didn't come in to upgrade my wife's wedding ring, but I am glad I did. It was a pleasant experience.
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May 2024 by Pee Nugget
Mrs. Lucy was very polite, patient and knew how to help me
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May 2024 by Re Lewis
Mrs. Elvie was super helpful I would recommend anyone stop in she was extremely nice and supportive and knowledgeable
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May 2024 by Michelle Smith
Lucy fox is wonderful
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May 2024 by Gabriel Young
Josie, and Lucy were fantastic and helped me out very well didn’t push anything. Gave us good information on the products.
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March 2024 by Reywas
Exceptional service and a huge selection to be picky with! Lucy was very helpful with the process and made buying a ring effortless.
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March 2024 by robert bredehoft
We brought wedding rings in after many years to the Zales at Patrick Henry Mall in Newport News, VA. Lucy Fox was great - attentive , knowledgeable , personable and thorough to understand our needs and to answer all our questions.Fantastic experience !!11 out of 10
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February 2024 by BIGAVELL W
Very professional and the jewelry prices are great …elvie was excellent and kind to us
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February 2024 by Andrew Sanchez
LV went above and beyond! She went into the depths of her computer system to find my warranty, not to mention she put extra thought into recommending a ring for my wife that had the birthstones of our daughters. Thanks, LV!
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February 2024 by Wyatt Ernsting
Lucy and Josie were super helpful and awesome. They were very tentative to our needs , very polite, and helped us thru the process of our return from our previous purchase all the way to our new purchase of my wife's new engagement ring. I would give 10 stars if I could. Highly recommend them and this store.
