“Went in to find steel toe boots for work. There was a very nice selection to choose from. Mostly, I'd like to call out Haven. She was very helpful getting us signed up for the rewards program, and she was extremely nice and courteous; offered assistance when trying to find the matching boot.”
“This place is amazing!!! It was my first time to set foot inside and Mrs. Kwon greeted me. It was so pleasant to chat with her. She gave me superb, professional customer service that I have not gotten on the economy for a long time. Her products she has to offer are endless and beautifully displayed. I most definitely recommend this store if you want an awesome cultural, shopping experience!??”
11AM - 8PM
12300 Jefferson Ave #822, Newport News“The managers are very sweet amazing people. Love the fact that everything they carry in regular sizes(S-XL) they tend to have everything in curvy as well (1X-3X)! The store and friendly faces make it feel very welcoming!”
“Most of my wardrobe comes from Torrid. The staff are wonderful and always treat me with dignity and respect. The sales/specials are awesome and they go out of their way to make certain you get the best deals. I love Torrid!!”
“This is one of the biggest Rainbow stores I've been to and the ladies working there are very helpful and attentive. I found a dress online, walked in and asked for a specific dress and they lead me to it without hesitation. Found, paid for, and out in less than 5 minutes!”
“Being a mom of 5, I am a little bit behind on what’s trendy and what’s not. I went into the store today because I needed a ballroom dress. There were 2 ladies in there working. Right away, Dorcas helped me out. She was amazing on picking out dresses and the shoes. Both ladies in there were super friendly and helpful! I will definitely be back!”
11AM - 8PM
12300 Jefferson Ave Space #816, Newport News“I really like Hot topic my kids and I visit the one at Patrick Henry Mall and I recommend to anyone who likes gifts that are different and in some cases hard to find.”
“Inside the PHM clean, organized with the racks neatly stocked. End caps and displays properly fronted.Courteous staff helpful and present without hovering. Immediate assistance at the checkout counter. As soon as I stepped to it a CSR was just steps away. Again helpful but of course like everywhere they want your info so you get more emails and text messages. You can opt out of course. The Backstage is their answer to clearance. All nicely organized as if it was regularly price merchandise. No bins, no open or leaking containers. And true clearance prices not marked up to take 75% off. I got a jumbo bottle of designer body scrub for $5.99 I'll be back.”
“Popped in to see what Versona was all about, they're quite large and have a great selection. I wasn't looking for anything in participate and found a top and a light jacket. Loved that they asked and started a room so I wasn't loaded down with hangers so I could continue to shop”
11AM - 8PM
439-A Oriana Rd, Newport News“I received such lovely greetings and customer service while shopping in this store. The curlyheaded, lightskin cashier was very pretty and nice to me as she helped me find everything I needed. I love my new shirts, thank you.”
“I have a chronic health condition that causes my weight to fluctuate to extremes. That being said I've gained quite a bit of weight while trying to manage it and decided it was time to buy pants. I went to five stores and was publicly humiliated in one of them when I walked through the door and was told they don't carry my size while I was mid sentence. I was not treated in this horrible way at Zumies. Morgan listened to my experience and got very upset for me, just as upset as I was. She walked me around the store and helped me find a pair of pants that I love! She even gave me advice on other stores in the city that fit plus size women. Morgan treated me with the respect and dignity that all human beings deserve. She showed me compassion and love! The world could use a couple million more people just like her! If you read this Morgan, thank you from the bottom of my heart. You made me feel beautiful!”
“Every time I go to Cato's I enjoy shopping there the people are nice the work of the wonderful I just enjoy shopping there I also enjoyed the clothes that they have”
9AM - 9PM
551 Bland Blvd, Newport News“I was helped several times with different issues. Upon checkout I was given all discounts possible. I was unaware of an apt for my phone and Amy helped me with that as well as another associate. It was a very successful shopping experience at Khols.”
“Great items at great prices. The only downside was that when we were checking out, the two gentlemen behind the counter carried on a personal conversation between the two of them during our transaction, as if we weren't there.”
“I have been going to Deyong's Boots since 2007. They have a very good selection of safety shoes/boots. Ladies, they have very nice safety shoes/boots for us too! Deyong's also carries a fine selection of work clothes. Please go to Deyong's for all your work-wear needs. And, by the way, they have an excellent staff working here too! (Pictured is my women's size 10 from Keen) Thank you, Deyong's!!!”
“I had an amazing time here a few weeks ago and only came for a jacket but ended up with 200$ worth of items! Kayla and Laren helped me pick out items, helped me with the different types of leggings, held items for me, put items back for me, and overall just made my time here 100x better.”
“When I first walked in I was thrown off for a second because the employees were lined up talking and not helping customers. Like most shoe stores the employees get paid off commission so it was very surprising to me. However, out the corner of my eye a very beautiful girl approached me and asked me if I needed help with anything. I immediately thanked her for doing her job and not being clicked in with the other employees that were standing around and not approaching customers. She helped me find a great pair of shoes for my son! I asked her for her full name at the register to write a great review about her. Her name was Taylor Guest and she had very cool blue and black braids. When employees like Taylor stand out to me I feel almost obligated to write a review because I way back when worked in retail and it was not the easiest. I know it would make me feel better to see a review after a long day of doing my job correctly.”
“**check their social media for store hour updates ***updated my review since the store manager reached out to explain. When I did go to the store again it was open, very well organized, and had a lot of great items to pick from.Not open during posted hours. 6pm on a Wednesday and their doors are locked even though the sign says open.Only giving some stars for when I’ve gone in the past and seen the store organized well.”
“I was there Thursday on 01/06/22 and I have to say some Employees are on top. But there was a few employees that seemed like they didn’t wanna be there and were just sitting in chairs by the cashiers. But enough of the negativity. Time for some pros! The Assistant Manager Ty was a Huge Success!! He talked me into buying 2 fragrances and his smile just brighten my wife’s and myself day! Props to you Ty! He was running to each customer and checking up on them and helping them out! I will be coming back to see Ty and his customer Service soon!”
11AM - 7PM
12300 Jefferson Ave SUITE 500, Newport News“My Stylist was Tasha. She was very prompt and ready to start on time. She took her time and explained her process and recommended services my hair desperately needed. She gave me the best wash ever! I am a natural hair woman and highly recommend her for the perfect silk press.Service: Hairstyling”
“Thank goodness for that old navy. Me and wifey were next door at Total Wine and they were screwing up the wine tasting big time so wifey left and went shopping next door while I finished the 2 last bottles of wine of the tasting. Saved date day Old Navy and I even scored a tee shirt. HA.”
10AM - 7PM
702 Mariners Row, Newport News“LOVE! Giving 4 out of 5 stars because I have noticed throughout the years that the material feels a bit cheap, however, you are still able to find nice quality (just make sure to try on first) and there is always a sale!”
10AM - 8PM
12300 Jefferson Ave, Newport News“I'm pleased. My granddaughter left with a smile. And our sales associate was awesome and friendly. I wish I knew his name so people can look for him when they come in this store”
“Way too packed with merchandise. Hard to walk around. Not enough clerks for help. However lots of colorful and modern clothes and accessories to buy. Big girl and small girls accommodated.”
“I went there because my charger quit working I got two USB cords one for 4.99 and one for 5.99. Of course they're not original manufacturer chords but I've never had a problem with them the one that just died came from Amazon. And they had these really cute boxing gloves there for 10.99”
10AM - 8PM
12300 Jefferson Ave, Newport News“Yesterday, Wednesday September 13, 2023, my son and I had the most pleasant customer service experience with a beautiful young black lady that went above and beyond to help ensure I got my points for my purchase and my rewards. Overall, I love the company! I would definitely recommend for business casual clothing as they have a very modern, sexy, classy style. I also love the warm colors. Always a great experience when shopping with them!”
“Lane Bryant is all about satisfaction and having the right fit , thank you to the staff members who was very patient and kind also customer service , when it come to having the right bra fit wow amazing I even purchase 3 more it makes a world of the difference to have the right bra size that will hold you up Thanks. Ladies I am one satisfied customer and will return.”
“Faith, AJ, and Brandy were all super helpful on my trip in! Gave amazing customer service and also offered some great advice :) Kudos to the team efforts made in that store”
“My daughter and her friends love shopping here. I do recommend a parent notice what there teens are buying. There are a lot of items that are for 21 and over. A little too mature. But the store is nicely laid out and good prices.”
“We found exactly what we needed for the garden, and enjoyed a delicious lunch as well. All staff members were friendly and helpful. I look forward to going back.”