“This place is amazing!!! It was my first time to set foot inside and Mrs. Kwon greeted me. It was so pleasant to chat with her. She gave me superb, professional customer service that I have not gotten on the economy for a long time. Her products she has to offer are endless and beautifully displayed. I most definitely recommend this store if you want an awesome cultural, shopping experience!??”
11AM - 8PM
12300 Jefferson Ave Space #816, Newport News“I've been going here for years and it's always been great. There's always a great selection and the staff is so helpful and nice. Recently, I was looking for a cardigan that has been very hard to find, and I reached out to them via Instagram and Marley reached out to me as soon as they got it back in stock and offered to hold the item for me until I could pick it up. Marley was so nice and extremely helpful, and was great about communicating through Instagram to help me out! ?”
“JONAISA DESERVES A RAISE!!! She was very helpful with helping me find my daughter a dress and helping with putting it on. Will definitely shop there again. Thank you!”
11AM - 8PM
12300 Jefferson Ave #822, Newport News“Stopped in right before closing to try and find something to wear to a concert and Gabby was AMAZING! I already felt bad about coming so late and she did not rush me at all. Was SO HELPFUL! No matter how many times I was in and out of the dressing room and asking her opinion on an outfit she was right there until I was happy with my choice. It was my first time in the store and I will definitely be back. Thanks again Gabby!”
“This is one of the biggest Rainbow stores I've been to and the ladies working there are very helpful and attentive. I found a dress online, walked in and asked for a specific dress and they lead me to it without hesitation. Found, paid for, and out in less than 5 minutes!”
“Everyone who works here is always incredibly friendly and helpful. Prices are high by my perspective, but there are always good sales and a big clearance section.”
“Popped in to see what Versona was all about, they're quite large and have a great selection. I wasn't looking for anything in participate and found a top and a light jacket. Loved that they asked and started a room so I wasn't loaded down with hangers so I could continue to shop”
“On Friday, I visited your store in Patrick Henry Mall, with my grandson. We were shopping for school clothes. Your sales associates went above and beyond while we were there. We were looking for cargo pants. The young lady that greeted us when we arrived was very helpful pointing out the selection. Told us about the amazing sale you had going on. We found the exact pants he was looking for (after searching through 7 previous stores). We almost didn't shop in your store but I told him to go see what they have. Unfortunately the pants were not long enough, as my boy is 6' 4". He was disappointed as the fit was perfect. While waiting for him near the fitting room several associates spoke to me and asked if I needed assistance or just carried on a conversation. I just wanted to commend your store and your wonderful associates for a job well done.!! Very refreshing to see those young people enjoying their jobs! It shows! We will be back to shop in your store!”
“Great items at great prices. The only downside was that when we were checking out, the two gentlemen behind the counter carried on a personal conversation between the two of them during our transaction, as if we weren't there.”
“I always enjoy going to and saving money at Macy's! To name a few outstanding staff members,....Emya at the Mac counter, Kelsie in the jewelry dept, Paul can be found in various departments, Kathy in the home dept....they always provide excellent customer service. The only thing you need is a little patience due to staff shortage.”
9AM - 9PM
551 Bland Blvd, Newport News“First time being in the store was very neat and presentable. Only downfall was when I got to the cash register the employee that was working the registered took 5 minutes before even acknowledging me to check me out.”
11AM - 8PM
439-A Oriana Rd, Newport News“I received such lovely greetings and customer service while shopping in this store. The curlyheaded, lightskin cashier was very pretty and nice to me as she helped me find everything I needed. I love my new shirts, thank you.”
“Ms. Mia Ms. Mia......
I lost my mother when I was 11, and at 23 I still have never liked environments that remind me of that..... But you were so extremely kind to me that I needed you to know that. I get so very nervous and discouraged In store such as these, that I KNOW I asked a hundred+ questions lol and you were patient and helpful for each one. We need more woman like you in these stores. Cause of you I have 3 new bras that make me look like the woman I feel like. You weren't there when I came back but I wanted to say Thank you, I hope you get a raise Ms Mia!!!!”
“Thank goodness for that old navy. Me and wifey were next door at Total Wine and they were screwing up the wine tasting big time so wifey left and went shopping next door while I finished the 2 last bottles of wine of the tasting. Saved date day Old Navy and I even scored a tee shirt. HA.”
“Every time I go to Cato's I enjoy shopping there the people are nice the work of the wonderful I just enjoy shopping there I also enjoyed the clothes that they have”
“Went shopping for my husband, and Bailey was incredibly helpful. She was professional and provided informative details about the brands for both males and females. I initially came in for one item but left with three. Her friendly and personal approach made my shopping experience truly enjoyable.”
“Mike and Bree are fantastic seasoned professionals! It was so reassuring to see them take such chill ownership of my issue. My online order had stalled for over 8 hours, and when I finally went to the store, I wish I'd gone sooner. They immediately got everything taken care of and encouraged me to call the store for updates after two hours if something like that happened again.”
“Good shopping place at a good price and every week there is a new assortment, with the only detail that many of the staff are very friendly but others have an angry/frustrated look.”
“I purchase the tee shirts and shorts online and then pick them up later at JCPenney's transaction desk - seamless transaction, great service. The clothing is well made and very reasonably priced.”
10AM - 8PM
12300 Jefferson Ave, Newport News“The workers at the Newport News/Patrick Henry Vans store are top notch! We walked into 3 different stores in the mall and did not get one greeting or acknowledgement from any of the workers. All of them were standing around talking amongst themselves and acted like we were bothering them when we needed help. The moment we walked into the Vans store the feel was completely different. The male manager has helped us numerous times in the past and is always extremely helpful and pleasant. They don’t hover, but they are there the moment you need assistance. I always enjoy talking to them. The store is clean, well laid out, and a place I WANT to spend my money versus the others.”
11AM - 7PM
12300 Jefferson Ave SUITE 500, Newport News“My Stylist was Tasha. She was very prompt and ready to start on time. She took her time and explained her process and recommended services my hair desperately needed. She gave me the best wash ever! I am a natural hair woman and highly recommend her for the perfect silk press.Service: Hairstyling”
“I had an amazing time here a few weeks ago and only came for a jacket but ended up with 200$ worth of items! Kayla and Laren helped me pick out items, helped me with the different types of leggings, held items for me, put items back for me, and overall just made my time here 100x better.”
“Way too packed with merchandise. Hard to walk around. Not enough clerks for help. However lots of colorful and modern clothes and accessories to buy. Big girl and small girls accommodated.”
10AM - 5PM
702 Mariners Row, Newport News“LOVE! Giving 4 out of 5 stars because I have noticed throughout the years that the material feels a bit cheap, however, you are still able to find nice quality (just make sure to try on first) and there is always a sale!”
“**check their social media for store hour updates ***updated my review since the store manager reached out to explain. When I did go to the store again it was open, very well organized, and had a lot of great items to pick from.Not open during posted hours. 6pm on a Wednesday and their doors are locked even though the sign says open.Only giving some stars for when I’ve gone in the past and seen the store organized well.”
11AM - 8PM
12300 Jefferson Ave, Newport News“Yesterday, Wednesday September 13, 2023, my son and I had the most pleasant customer service experience with a beautiful young black lady that went above and beyond to help ensure I got my points for my purchase and my rewards. Overall, I love the company! I would definitely recommend for business casual clothing as they have a very modern, sexy, classy style. I also love the warm colors. Always a great experience when shopping with them!”
10:30AM - 5PM
32 Newmarket Square, Newport News“We have been coming here for years. We bought all her princess dresses when she was little. Now that she is older there are still lots of great dresses. We came here for a black dress for her violin recital. So many great dresses to chose from. Just wish the schools would start having formal events again so we could buy more dresses.”
“My daughter and her friends love shopping here. I do recommend a parent notice what there teens are buying. There are a lot of items that are for 21 and over. A little too mature. But the store is nicely laid out and good prices.”
“I recently had the pleasure of experiencing exceptional customer service at Virginia Beach Boot Barn and Newport News Boot Barn, thanks to the incredible teamwork of Cody, Macie, and Angie.On May 20th, my birthday, I found myself in need of a specific hat to complete my outfit for the day. Despite a mishap at another store, Angie, the manager from the Virginia Beach Store, intervened and called Cody and Macie to assist. Without hesitation, Cody and Macie went above and beyond, driving 30 to 45 minutes out of their way to personally deliver the hat to me.Their dedication and willingness to go the extra mile truly made my birthday memorable. It’s rare to encounter such dedicated and customer-centric individuals, and I am incredibly grateful for their efforts. Cody, Macie, and Angie exemplify the epitome of excellent customer service, and I cannot thank them enough for their outstanding support.If you’re in need of exceptional service and a team that truly cares about their customers, look no further than Virginia Beach Boot Barn and Newport News Boot Barn. Cody, Macie, and Angie are the epitome of professionalism and dedication, and they have my highest recommendation.”