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November 2023 by Vice Verse
Terrible customer service. I walk into the store to ask a basic question. I see a line is formed. I get in the line like everyone else. Everyone 1 by 1 gets service before me, which makes sense. Okay so when it’s my turn to get serviced by the Verizon worker, he walks away. He then goes to the front of the store and helps someone else who got there after I did. The openness of the store is confusing. How do they know who came in first? Do I have to grab a Verizon member as they walk by to be seen? Do I pull a ticket? Was I supposed to wait in the front of the store? Was I supposed to get in line? I left the store without being helped. I went to another Verizon wireless store.
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November 2023 by T B
Very professionalI really appreciated their help and the service they provided me.
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October 2023 by Andrew Gibbs
Eluxus, Provided outstanding customer service. Most professional and courteous throughout the entire sale process. We need more like her in today's customer service profession.
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October 2023 by Megan L
Luke and the staff at this location have been beyond helpful and did everything in their power to help!
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September 2023 by Yfn Allen
Walked in very nervous and worried but the store manager Eluxus was awesome super helpful and reassured me that the process was simple and easy glad I had her to help me
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September 2023 by Shayla Blankenship
Keishay & Ken were an amazing help with my verizon profile! Superb customer service! Greatly deserve a raise for all the amazing help and service they gave me! I greatly appreciate them for coming all the way to little va beach to serve me!
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August 2023 by Sheila Harrison
I would like to thank Josiah and Joseph for their patient, kindness, heart and time. I came to the Verizon store with an issue that I had been dealing with for almost a month. The heart these two young men put into letting me know that they were there to help me was phenomenal. I left there with my issue fixed. Thank you again Josiah and Joseph.
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August 2023 by juan jackson
The best service I have had dealing with customer service in a long time. Luke was great and amazing at what he does. Very happy within store service. The manager is amazing as well! Thank you Eluxus and Luke for amazing customer service.
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August 2023 by Candice Lee
Luke is absolutely fantastic. He helped me resolved my phone issues quickly
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July 2023 by Brenda Baldwin
The store was amazing!!!!DOM, Lex and the new hire Raniya are very helpful and kind
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June 2023 by Mary Lassiter
Every time my husband & I come in to that store, we are greeted with a smile & outstanding assistance!!
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June 2023 by Brittany Jones
Courtney was absolutely amazing!!! She’s so helpful, funny, and extremely knowledgeable about the products you offer. You guys definitely have a gem!
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June 2023 by Shantaneese Barksdale
Very helpful employee helped me out on the phone before I drove up there. There’s two stores on Warwick blvd that take equipment returns he said so that’s probably where most people would need to go. Certain stores can only take the returned equipment he said but the man gave me the information I needed so I was able to complete my return. Thanks!!
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June 2023 by Diane Petri
Dom and Noah they did an AWSOME job fixing my remote!!!
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March 2023 by Dan Manebo
They don’t accept equipment returns here. Don’t waste you time.
