-
February 2024 by Mark G
Eluxus was wonderful! She detailed my four line account and suggested better service plans. She also helped me with a phone upgrade. So far this location has provided me with the best consistent Verizon service.
-
February 2024 by Amy Chandler
Had a very good experience with Eluxus at the Verizon Warwick Blvd location. She was knowledgeable, friendly, and never felt rushed or keeping her from other duties. We have been to multiple Verizon locations who have staff members who have no customer service skills. I will definitely recommend her to my friends and family.
-
February 2024 by Jonathan Scott
Reilly answered all of my questions and transitioning to a new iPhone was pain free.
-
February 2024 by Charles Simmons
Eluxus Cade was great. Professional, patient and helpful.
-
February 2024 by michael lewis
I got a new IPhone 15 from Verizon and Eluxus was excellent. Very professional knowledgeable and polite. I have been with Verizon for years and by far this was my most pleasant experience!!
-
February 2024 by Jay Jay
Had Riley help me get a new phone and service was great.
-
February 2024 by Kimmi
Kate is extremely rude. Argues with customers right when they walk in to the door. Bullying them. Yelling at them and claiming that you are yelling when you haven't raised your voice at all. Felt like I was going to get beat up or she's going to mess with my service. WORST customer service I have ever reviewed in my life. I called a recorded line and talked to customer service and there's a recording of her rudeness.
-
February 2024 by Anthony Laflamme
Riley the sales rep was very friendly and professional and he got me a great deal on my new phone. Highly recommended.
-
January 2024 by The real Dame !!! Jackson
Excellent service Eluxus
-
January 2024 by Bobby Justis
Very nice personality and great service, eluxus was great
-
January 2024 by Zina Edwards
Eluxus was very helpful and attentive. She recommended the best phone for my needs. She's very friendly and knowledgeable. Great Customer Service!
-
January 2024 by robert allen
Had great service from London. Will recommend her to anyone.
-
January 2024 by Kaitlynn Singer
TLDR: Don't bother with this store, go to the corporate store on Jefferson.This was not a helpful staff shift (others may be great - but my experience was not). I went in with an SOS issue and they surrendered quickly by just telling me to go to the corporate store. I couldn't get into my account because it was on SOS mode and instead of sending the push notification to someone else on my account (like the other store did), they gave up. The other employee that was there that was not my main support kept talking about me to the guy who was helping me like I was not present and used a very condescending tone about what I needed to do (even though he wouldn't talk to me directly). I also overheard a very unpleasant and unkind conversation with another store employee on the phone with another customer service rep for the greater network - which was just uncomfortable to listen to and the other employees just laughed. I will not be coming back and just want to save other people a trip!
-
January 2024 by Jentri Batton
I just want to give a massive shoutout to Teresa and Jayla for helping me get my phone back on the network after I panicked for the transfer from one phone to another not completing on my end. I appreciate y’all’s time and effort! Make sure to find either one if you need immediate and quality help!
-
January 2024 by Queen NiA
This store is great with customer service. Even if there is issues they have helped me out. You have to be patient with situations. I have been a customer for almost 20 years. If they mess up, they fix it. ELUXUS
