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February 2024 by Yvette G.
Service was good. Of course they work on commission , the selections of stuff Great .. some stuff was cheaply made and over price ...
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January 2024 by Jennifer Andersen
Very very awesome customer service! Our sales associate Deshaun Wilkins was very knowledgeable, professional, and super friendly. Made my husband and I feel very comfortable throughout our whole experience. Hands down would definitely would recommend.
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January 2024 by Isanela Burton
The sales representative Stacey was friendly and transparent about his ability to get me the best deal possible. He asked specifically what i was looking for which made it easy to narrow down what inventory worked best for me. I found what i was looking for quickly.The only thing is that The Dump is difficult to get ahold of via phone and the credit card system needs to be updated. I tried to use apple pay but the system still needed additional information which became an inconvenience.
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January 2024 by Tina Simone
Excellent customer service from Jay!! I have yet to sleep on my new mattress and box springs, but purchasing was as easy as could be. Jay answered my texts with knowledge and made the entire process simple. Thanks Jay and The Dump!!
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January 2024 by Charnelle Kelly
I am very grateful and satisfied with my purchase which was a king size mattress from this location. Jahya was helpful and understanding of what I was looking for and my price range. He went over and beyond to make sure that the furniture I was looking for and made sure it was in stock and also check to if more was available in there warehouse. Thank you Jahya for your excellent customer service.
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December 2023 by Miriam M.
Poor and cheap quality. I bought a dining set 1 1/2 ago and within less than a year all the dining chairs become wobbly. Don't recommend
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December 2023 by Margot Ettlinger
I worked with Wes and Yadi to locate some furniture over email and text. They were terrific and worked hard to find just what I wanted. Wes was so helpful and ran all over the warehouse to find my things. He kept me posted with photos and screenshots. Great experience!
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December 2023 by Carolyn Houston
The Dump Furniture Outlet sales representatives provided details based on the specifics of furniture type I needed. I was not rushed to make decisions. Options were reviewed for delivery once selections were made. The Communication style was very informative, friendly, and respectful.
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November 2023 by Toni Richardson
Brooklyn, our sales associate was professional, courteous and knowledgeable of the inventory. A week after visiting the store we called back to ask about the recliner that we had previously discussed, she offered to send me a picture to make sure we were on the same page. Within minutes I received the text along with an answer to another question. Later that evening my husband stopped in to make the purchase. He shared that while helping him she was also assisting another employee with their sale. He stated that she was “handling things” and maintained professionalism while multitasking. She made our shopping experience pleasant and smooth.
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November 2023 by Lori Felder
The salesperson that I and my mother dealt with, Wes, was very accommodating. Everything that I had a question about he answered and he looked up furniture that we had questions about regarding a bigger size or whether it could be found at another store. As a matter of fact a large majority of the sales people there were very nice and personable and that's what really counts when someone is trying to take the time to find the right fit for their house. There were no pressure sales at all. West let me walk around the store and he checked on me every once in awhile and that gave me the chance to look and not feel like I'm being pressured to make a sale. I found the perfect piece to add to my living room. Even during the final process of purchasing the item, the gentleman that dealt with the business transaction of actually paying for the item was very nice and personable and that made me and my mother very comfortable dealing with this company.
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October 2023 by Dee Stone
"WES" in the Hampton Store is a True SuperStar!!!I been working with him for a couple years and he never disappoints.You are not just like another customer with him, he treats you like you are family and/or like a VIP.If you looking for Awesome Customer Service, ask for W-E-S (Mr. McClain)...
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October 2023 by Brett Wilson
I was looking to match a hard-to-match piece I already had on hand. I sought advice from The Dump about what was in stock and what might be otherwise available. Yadira at The Dump Hampton sprung into action, found the piece I was interested in, and set up a chance for me to view it first-hand. I am impressed by the responsiveness of the staff and the way they go the extra mile to accommodate clients (like me!) who don't always know what they want. I'm very pleased by my interaction and look forward to working with The Dump and the whole Haynes furniture empire again.
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October 2023 by Maxine Blizzard
Great service. I was greeted by a great young man, Wesley. He offered great customer service. The young man that rang me up was exceptional in helping me with my purchase. I would consider making another purchase in the future. Thank you very much for your assistance !!!!!I can't wait to receive my purchase!!!!!!!
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October 2023 by Lisa Boyd
Wesley, our salesman, was both friendly and helpful. He even remembered us from when we made previous purchases over the past few years. Thank you Wesley, we’ll be back.
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October 2023 by Gina Kuniewicz
Our salesperson, Deshaun, was great. He was friendly and very helpful from start to finish. But be prepared for a wait to finalize your purchase and load your items if you plan on taking them home with you.
