8:30AM - 4:30PM
636 79th St, Newport News“I had a complex business here today, the counter staff Mrs. Muriel was very friendly, professional, prompt, she is the best staff I have ever met at USPS, glad she was there to help me! Thank you so much, Mrs. Muriel, you are wonderful!!!”
“Nothing short of a FANTASTIC experience! I was greeted by an associate that was in the middle of helping another customer saying she would be right with me. Seconds later, another associate came out from the back, politely greeted me and asked “how can I help?”. I hope for the store benefit, this or another current review lands on their geotag when being searched for.”
9:30AM - 6PM 8 - 8:30PM
735 Middle Ground Blvd, Newport News“Consistently misdelivering packages and nobody seems to care about anything, bet if they were the ones not getting packages they would be pretty mad.
EDIT: they took care of the issue after I was able to contact them on social medias, which is actually better than calling over the phone, thank you for solving this problem.”
“I come to this store regularly, the staff are very polite and incredibly helpful. Haven't had any issues in the past two years with receiving packages as well as mailing returns. The staff always go above and beyond for customer satisfaction.”
“I am not one to leave reviews but I have to. Kim is absolutely fantastic and thorough. The address on my package was all sorts of messed up (issue from Nike) so it was shipped to a very different location than my house. Kim made sure I was notified of the issue and was able to get my package from the address it was shipped to. She even inspected my shoes to make sure they were still in great condition. She went above and beyond to get my package back on track. Her sense of humor and readiness to help has turned this inconvenience from annoying to restoring my faith there are good hearted people out there still. Thanks so much Kim!”