9:30AM - 6PM
25 Tyler Ave, Newport News“Let me tell you. Ms. Tosha and here crew are the BEST! I have had storage units here 4 or 5 times. This time I had to store a whole house. When I toured the unit and at move it, it was very clean. Keep up the good work and you will have a customer for life!”
“Amanda was helpful and nice as can be she made us feel like she was a part of the family I thank god for her if u go to extra space storage on Jefferson ask for Amanda”
“Naya did a great job taking care of me and walking me through the process of renting and went out of her way to show me the storage space. Would strongly recommend working with Naya, she is a gem!”
“I have had a wonderful experience renting from Wayne at Life Storage! Whenever I need storage space, this is always my top choice! Working with Wayne has been a pleasure, as I have never had a negative encounter with him. If there are ever any issues at the space (which is rare), Wayne addresses them promptly. Thank you once again for letting me and my business use your space to keep my products and personal belongings safe, protected from the weather, and secure!”
“Great customer service. Jean was able to help me fix my mistake when I booked my unit online, and she found a unit that worked for me, did the transfer for me, and had answers to all questions I had. Good security measures at the facility as well.”
9:30AM - 6PM
473 J Clyde Morris Blvd, Newport News“One improvement needed- - Would be helpful if they paved the access road. It's in really rough shape.
Excellent facility with easy access to nearby roads. With online access, there's minimal contact with customer service representatives but when you need to talk to someone, they're available during normal business hours.
Access codes and gates allow for quick access during longer hours than the office and gates provide security. Highly recommend.”
“Manager was extremely helpful and courteous. She explained the products available and made recommendations to best fit my needs.. she gave the tour fir me to see and visualize the space. I will definitely use this facility again.”
“Went to public storage to see about getting a small unit , Naya was very educated on how much space was in the unit for the items that i wanted to fit in the space . She was informative about everything i needed to know in explain how the process work. when im ready to rent the unit I would definitely be back to rent from here”
“I can’t thank Carla enough for being SO kind and for all of her help making a stressful situation completely stress-less! Ask for her and she will do everything in her power to make it happen! Thanks again! ?”
9:30AM - 6PM
491 Denbigh Blvd, Newport News“Hands down, the best customer experience I’ve had in long time. Michelle is a genuinely friendly person who went above and beyond to help with my storage needs. She explained everything in great detail and made my move in process seamless. Michelle’s expert knowledge and efforts to provide world class customer service will keep me and other customers, with needs like mine, coming back for our storage needs! Thanks Michelle, I truly appreciate your help and kindness!”
“The building is clean, and provides a restroom in the office. The management is very thorough when checking all units are properly locked every day. They make friendly courtesy calls when I have been a day or two past my payment date.”
“American Classic Storage had the best prices around for the large climate control unit that I have. The storage units are clean, good communication, and staff are great!”
“I booked the night before I got the storage unit. They had exactly what I needed. I came on a Sunday used digital entry. There was a little welcome tag on the storage unit, the lock was inside just as they stated. The monthly rate plus insurance is also very inexpensive. The unit was clean. I’m completely satisfied.”
“After a long day of storage searching and at my wits end I stumbled across AAAA self storage on 79th street when I tell you upon walking in the energy was different so much more positive then the previous storages I went to ms talitia was a blessing in disguise she change my mood immediately just by smiling we joked she answered all my questions and I left one happy satisfied customer”
“AAA is Excellent!! Rah Was Stupendous!!She Was Professional,informative And Very Helpful! We Absolutely Love the Cleanliness And Ease to Access Our Things!!!Thank You Sooo Much ???And Might We Add We Absolutely Love The Location So Much and The Secure Site!!!Not Near Sketchy Surroundings either!!”
“Naya was surely a remarkable and approachable young lady, whom was extremely helpful above and beyond the plateau of estounding expectations. I am truly, truly pleased with her customer service ethics.”
“My fiancée called this morning to see if we could rent a get a unit as soon as today, and the entire process was incredibly easy. We spoke to Arlene, who was a huge help and let us know all our options. We got the unit secured and paid for within 20 minutes of calling and feel so relieved to have that taken care of!”
“My experience with store manager Marqay , was absolutely excellent! Not only did she take ger time to call around the stores that she works in to find me the storage size i needed , but alao she found me the best specials. She invited me to come look at the storage ahead of time to gauge how i would place the furniture.
She called to check on me after i moved into the storage! She has a good attitude and a friendly face!
Thanks Marqay! JClyde Morris Blvd - Newport news stores and armistead ave hampton!”
“"Best Prices" I have had a storage here on and off for 30 years and the company and service is better than ever. The manager is, professional, honest, kind and fair. She always gives excellent customer service. So if you are looking for a good place to store your belongings this is the place. Wendy Carter”
8:00 AM - 5:00 PM
Newport News“We used Regency for a complicated move in August 2021. We needed packing and moves to two different locations - a storage unit and an apartment. They showed up on time all three days, took good care of all of our belongings and worked efficiently. We will be using them for the final move in a few weeks. They will gather belongings from two storage units and the apartment and move them all into a single family home. We really appreciated the flexibility and professionalism from Regency and would 100% recommend them.”
“i had a great customer service experience with Nadz , she took her time and listened , she was very detailed . and did all she could to resolve the issue . thanks nadz”
“My experience at Go Store It was seamless.Dion, the manager was great. He was professional and very customer service friendly. He got me set up with my storage unit and made sure that I got my things settled in.There was even another man there that carried some of my belongings to the storage unit when there was no more room on the cart.I really appreciated the both of them!”
“They were the absolute best! Hard working, careful and creative in their solutions to a difficult situation! We would definitely recommend them to anyone needing the best mover in town.”
“I recently had a great experience with All My Sons Moving & Storage here in Newport News! Huge shoutout to Roy and Carlos, who went above and beyond to make the moving process smooth and stress-free. They were professional, efficient, and handled everything with care. I could tell they were doing their absolute best to help me out, and I truly appreciate it. Highly recommend their services, especially if you get to work with Roy and Carlos! Thanks again for making my move so much easier”
“I cannot think of anything to improve. The team who checked me in was quick, thorough, and made the process easy. Dropping back off was even easier. I will be recommending this location.”
7AM - 8PM
14861 Warwick Blvd, Newport News“Honestly the most pleasant experience I've had with a business in years! All three employees I spoke with before and after the move were very polite, knowledgeable, and helpful, the truck was great, and the selection of goods and pricing in the shop is so much better than anywhere else around here (and cheaper even than many vendors online). Would definitely recommend this location to anyone for a move or shipping supplies!”
“Shay is so amazing, at a time in life when customer service is basically non-existent it completely refreshing to experience great customer service shay goes beyond what is expected and I greatly appreciate her... I'm looking forward to interacting with her again... ☺️”