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January 2024 by Angel Luker
Everyone at Roberts Furniture are friendly and helpful. Are salesman Ed walked me thru my whole experience there and gave me discounts also. I tell all my family and friends to go there.
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December 2023 by Shelly Donahue
I have bought alot of furniture over the years and I always end up back at Roberts. The staff is very professional and friendly. The prices are great.
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December 2023 by Brandi Arrington
Mr. Ed was warm and inviting upon my entry to the store. He showed me the sell items but wasn’t salesperson pushy. Great experience
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December 2023 by Suzette Meeks
We appreciate the customer service received from the people at Robert's furniture store.
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November 2023 by Jim Hicks
I purchased an Ashley loveseat recliner about 18 months ago. The right seat developed a problem with the recliner mechanism. I called in to the warranty company that I had bought an extended warranty for and they denied the claim for some weak reason. I called Roberts directly and said I was willing to pay for the repair despite my disappointment with the warranty company. Roberts offered to fix it for free. Today their mechanic came to my house and replaced the entire mechanism in the chair and it is as good as new. I am impressed with Roberts integrity and appreciate their commitment to what they sell.
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October 2023 by John
Ed helped us get the couch we wanted after going to shop around for a few weeks and coming back without being able to beat the price or convenience for what we wanted. We could have found a cheaper couch, but in terms of comfort for the price it was worth coming back after 7 other local places.
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July 2023 by Joyelle Anderson
Jack Westfall helped us the first time we came just to look—and so we came back today to “seal the deal” and make the final purchase. We looked at multiple other places for furniture—but the prices & service received convinced us to come back! Thank you!!!
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July 2023 by Anna Whalen
This store is my store to go to for all my furniture needs. I have been using Roberts Furniture store for years and I always experience great service. All employees are very professional and courteous. Thank you.Anna Whalen
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June 2023 by Cristi Barkley
Great customer service from Jack! We found a beautiful set, couch and loveseat, at an amazing price! We will definitely shop there again!
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May 2023 by Barb Thein
Jack was a huge help in picking out my new living room set. I had heard great reviews about Roberts Furniture, and I am very pleased with the service and professionalism we received.
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May 2023 by R Garris
My service was excellent from start to finish. Our sales representative, Ed was very knowledgeable, courteous, and patience. No pressure. Very relaxed atmosphere. White glove service from the furniture delivery gentlemen. They were respectful, courteous and took great care in handling, assembly and placement of our furniture purchases. I would highly recommend this company and their staff. Wish all businesses gave such attention to details in dealing with customers.
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May 2023 by Jermaine Bellamy
They employees were very patient and didn’t rush us to make a decision. They were very helpful and waited for us to make a selection. They didn’t follow us around or make us feel rushed like most furniture stores. We definitely will be doing business with them again.
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April 2023 by DEEZ The dancer
Thank you salesman Jake Roberts for helping us get a brand new sectional couch. Choose this place first before any others. Great prices, deals and quality. The workers are helpful and not overbearing!
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April 2023 by Leah West
Was told by sales person that the furniture was in stock so would be delivered within 2 weeks but paperwork had 2 to 4 weeks. We have had to call and ask for updates weekly, going on week 4 now and still waiting. They have not proactively reached out to provide any delivery information or update. They have a nice selection of furniture but unfortunately their customer service is lacking.Furniture finally delivered, delivery drivers provided exceptional service and were very courteous.
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March 2023 by Sylvia Mills
I like Roberts Furniture. Jake was very helpful. He explained everything to me it helped me to make my decision on what I wanted. There was no pressure. I walked around and looked and then I told him what I wanted. Thank God I will get it soon. I will shop here again.