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November 2023 by robert crumbley
Fast service great tire at a good price
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November 2023 by J Burke
In a World where customer service has gone down the tubes I finally found a place that has resurrected my beliefs about people who truly care in what they do. This is the only place I will come for this service!
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September 2023 by Michael Erexson
I went there to purchase a used tire. 235/75r15 for some reason is kinda rare. The guy working there was a real nice guy and got things done quickly. However, he installed the wrong size tire, 235/70r15. I'll cut him a little slack because someone wrote the wrong size on the tire but still he should have double checked it. The thing that I disapprove of is the price, they charged me $70 for a used tire, a used tire. Most other places charge anywhere from $30-$50. The employees are good fellows but should be monitored while working.
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September 2023 by Carmen Melton
Owner is very nice and quite accommodating. The prices are very good and we've got no complaints!
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September 2023 by Let's have a Party
Best used tire spot in the CITY! VERY FRIENDLY AND VERY FAST!!
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September 2023 by Levi M.
TRUTH: I bought a " brand new tire" on August 5, 2023. Today, September 6, 2023 I was told the tire was almost bald by a mechanic and given paperwork. I went to show the owner, and he refused to fix the issue and accuse me of lying, even after I showed him the transaction on my bank statement.I remember the day I bought it they were having a hard time finding a tire as well and when I went to look at the tire the owner distracted me. So I know that he ripped me off on purpose. This tire is almost bald, it puts me at risk of hydroplaning on the road, hurting myself, or worst.UPDATE: I asked him to check his cameras from August 5th 2023 to see that I am telling the truth.I remember very clearly! I come to this tire shop all the time and have proof I was spending over $100 each time for "brand new tires". I will no longer give this place my business.He should start documenting which tire he replaced on his receipts or elsewhere at his business so he remembers.Unfortunate I have to experience this on the front and back end.
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July 2023 by Kayla Parker
Unfortunately they don't allow 0 stars The absolute worst place you can purchase a used tired in Newport News. Just skip them no matter the price. you will waste your money. i've had 2 negative experiences here.purchased a used tired. the next day i had to put air in it. which i assumed was normal. over the next 2 weeks i put air in the tire every single day. When i contacted them they dismissed me. Offered to charge me to repair the leak. Keep the money and get a new set.
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June 2023 by Liminal Pathways
Integrity means a lot to me and Quality Tires embodies that virtue. After I paid for a tire they came back with change after accidentally overcharging. Just 5 dollars but that meant a lot. They are also efficient. Highly recommend!
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June 2023 by Ashliegh
DO YOURSELF A FAVOR AND GO ANYWHERE ELSE BUT HERE!! They put tire back on vehicle incorrectly, which caused tire to pop on interstate!!! Prices are outrageous! Not even worth a star. SAVE YOURSELF THE STRESS AND GO SOMEWHERE ELSE!!
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April 2023 by peyton monnoyer
Don't get your tires mounted here. Asked them if they could do my wheel and tire as I knew it was a more difficult tire. They said yes 3 times and insisted it wouldn't be an issue. Bring my wheel back to me with several millimeter deep gashes and paint torn up in upwards of 20 different spots. Asked them what they planned on doing about it and just said nothing and sent me on my way. If you care about your stuff this isn't the tire shop for you.
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March 2023 by Keisha Williams
Please please don't get a tire from here. My daughter got me a tire from here a little over a week ago. The tire kept needing air every other day. I went back to find out there was a hold in the wheel wall of the inner tire. The gentleman said there was nothing he could do. I am going to contact the bbb and the business management of newport news. They need to be shut down immediately. The economy is already costly.
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March 2023 by Qwammie Newsome
Found a good used tire at this tire store!!Was quoted one price on the phone & another in person, however they honored what was quoted over the phone!
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February 2023 by Nakole Banks
Horrible experience- I went and attempted to get a lug nut removed off of my tire the guy possibly tried for two minutes and said take it to the dealership and still charged me.
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January 2023 by Janice Singleton
Quality tires??? Used tires are pretty good but the staff member put my tire on backwards. it plainly states this side out which caused me to fail inspection! Then they strip my caps and charged me $25 for them to use a special tool to take the Caps off because they rounded them out I would give them a no stars if no stars were available.
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December 2022 by Shantelle J
Great service was quick had brand tire I needed good quality tires
